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Home > Computers & Technology > Internet & the Web   »   Internet problems

 
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Old Dec 23, 2006, 11:20 PM
SiLvErWaRe
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Internet problems

Hello Experts, Well here is the thing. I think i got a virus that did some damage to my computer settings, basically everytime i try to connect to the internet it will say page not found. Also any program that tries to access the internet cannot connect at all. The wierd thing is i can ping any site and the ping works fine, its whenever anything else tries to connect to the internet, BTW im on a LAN and im using Broadband. My question is, is there anywhere i can poke around in the registry to see if a setting was changed so that the computer thinks it has no connection to the net? Also i can browse my network fine, but as soon as i open IE says PAGE CANNOT BE DISPLAYED, or for instance if Norton tries to update itself if just says that there is no connection. BUT I CAN PING ANYONE I WANT FROM A DOS PROMP!!! This is so frustrating, replay if you have any idea what it might be. Im running Windows XP SP1 Professional.
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I have the same problem, but the thing is I can get on the internet in safemode just fine. WOW doesn't seem to work but I can get on to Steam and play CS. I checked the regisrty and found a process called mace.exe and got rid of it, I also uninstalled it from control panel but I still can't access the net. I think there is something running in the background due to the fact that everything works in safemode. Any help would be great.

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Old Dec 23, 2006, 11:43 PM   #2  
Thomas1970
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Here is some info on Mace.exe. Unless you have an ATI video card, your hypothesis may be correct in that this is a malicious app or process of some sort. Not quite sure how to remedy it though if it is the cause.

http://www.file.net/process/mace.exe.html
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Old Dec 24, 2006, 02:28 AM   #3  
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Since you can go online -Boot up in Safe mode and scan your pc at one [or both ] of these sites [free online virus scans]
http://housecall.trendmicro.com/
http://www.pandasoftware.com/products/ActiveScan.htm
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Old Dec 24, 2006, 02:39 AM   #4  
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I would call your internet provider and see if they are aware of the problem and may help you remedy to a solution. They may offer services to help you delete the virus and or help you delete the program from your system. I believe that Internet 7 is new and all the bugs haven't been worked out as of yet. So you can try to delete or restore. And see if that helps.

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ScottGem disagrees: Nothing was said about IE 7. In fact, the OP said they had XP SP1. To install IE 7 requires SP2.
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Old Dec 24, 2006, 10:23 AM   #5  
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Once the security of your machine has been comprimised, you can't trust it again.

I would reformat the hard drive and re-install the OS.

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jrussole agrees: If all else fails, great suggestion.
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Old Dec 25, 2006, 04:17 AM   #6  
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Quote:
Originally Posted by phillysteakandcheese
Once the security of your machine has been comprimised, you can't trust it again.

I would reformat the hard drive and re-install the OS.

While reformatting is always an option, it should be used only as a last resort. I have seen plenty of machines cleaned out by good A/V programs that function fine.
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Old Dec 26, 2006, 04:00 AM   #7  
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Quote:
Originally Posted by jrussole
I agree Electric. And as far as Internet 7, it was only a suggestion. An example for instance. Hey, can Micro Trend eliminate all pests that are infiltrating your system? Just wondering.
At times it takes a combination of tools, trendline / panda -spy ware scans - pcpitstop.com has a good online one -followed by highjack this --but highjack this is not a tool for begineers.
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Old Dec 26, 2006, 04:39 AM   #8  
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Thanks Savage. My hubby will know what to do. I just didn't want him poking around my computer. lol He is very protective and may get upset about some of the attacks that I have encountered. He is in the field.
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