I odered from this company at the end of Nov and my order arrived yesterday. Apart from the long delivery time, the item was wrapped in brown paper only which meant it arrived battered as it had come from China! the item was a suitcase holding DVDs (not the item I ordered! - the handle was completely broken on one side, the box had scratches all over it and was dusty!! Inside the box, the DVDs were just enclosed in plastic wrappers and not in the proper box they are supposed to be in. These wrappers were also ripped!

As this was supposed to be a xmas present I couldn't wait another month for a replacement to arrive so I ordered it from Amazon and requested a refund from classicboxset. They refuse to give me a refund and will send me another DVD set, requesting I send them the damaged set back at my expense. This has turned out to be the most expensive DVD set I have ever purchased! They have also threatened that if I don't send them the DVDs immediately they will charge me for 2 sets! The cheek! I've waited over a bloody month for the order to arrive from them!

My next step is to try Paypal but I'm not holding my breath.

DON'T ORDER FROM THESE COWBOYS!

Has anyone else had similar problems with this company?

dob1

I notice that be classicboxset.com website is now off line. I purchased some DVDs a month ago and they took my money but I am yet to see them. I know the international shipping might take some weeks but it looks like I've done my money!