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Home > Computers & Technology > Internet & the Web   »   cant logg in to my hi5 account?

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Old Sep 5, 2007, 03:17 PM
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think_pink
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cant logg in to my hi5 account?
hi5 asked me to reset my password and i did , but i forgot the password and then i did the forget password thingy and they sent my my old password i cant log in
anyone knows how i can get my password???
help anyone ??

thanks

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Old Sep 7, 2007, 05:23 AM   #2  
benn11
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Check out the forgot password policy All you need to do is enter your e-mail and they'll send you your password but you have to answer your question you specified in your profile.

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think_pink disagrees: i did that and they keep sending me the old one
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Old Sep 7, 2007, 05:26 AM   #3  
ScottGem
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If it sent the old password, the new one may not have registered yet. Try again. Otherwise you need to contact them.

In the future use a password that you (and only you) can easily remember.
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