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Home > Computers & Technology > Internet & the Web   »   Cannot print from Outlook Express or Internet Explorer 7 (IE7)

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Old Jan 19, 2008, 08:32 AM
cltuser
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Cannot print from Outlook Express or Internet Explorer 7 (IE7)

I cannot print any note from Outlook Express or Internet Explorer 7. I'm not sure, but this may have started at the same time that the upgrade to IE7 installed itself on this computer. Here is the text of the error I see, which is always the same:

Internet Explorer Script Error
---------------------------------
An error has occurred in the script on this page.

Line:
Char:
Error:
Code:
URL:

Do you want to continue running scripts on this page?

It is interesting that there is no information displayed after Line, Char, etc. Hitting either the YES or NO button on this seems to have no effect - I've hit both over 100 times and the window stays there. If I hit the X on the window to close it, it comes back around 50 times but then finally goes away.

The problem occurs in IE when I hit the PRINT button on the toolbar, when I use File/Print, or when I use File/Print Preview or File/Page Setup.

I did not have this problem until recently. As I said above, it seems suspicious that IE7 installed itself around the same time, but I'm not sure if they really happened at the same time.

It occurs regardless of the settings in advanced options for any of these:
- Disable script debugging (Internet Explorer)
- Disable script debugging (Other)
- Display a notification about every script error
- Enable third party browser extensions

Other printing works fine - for example, I can print fine from Firefox or when using the Windows built-in feature to print JPG image files.

So - I'm at a complete loss on what to do to fix this. Help!

** update **
I just discovered one additional very interesting fact about this problem. We have multiple user accounts on this (Windows XP) system, and THE PROBLEM ONLY OCCURS ON ONE OF THOSE ACCOUNTS. When I log on to a different account, IE7 printing works fine.

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