As an 85 year old I made some poor decisions that cost me dearly. Is there any remedy
I'm 85 and "agility challenged". I am the primary caregiver for my wife who is wheelchair bound with Alzheimer's disease. We have cruised before, and would dearly like to do it again, but are afraid we would not be able to physically handle getting to the ship.
A salesman for Norwegian Cruise Line called me and convinced me on the phone that he could guarantee my wife and I could go on a cruise. He said I could cancel by calling him on Monday. He didn't answer his phone on Monday, but a message said he would call right back. He didn't.
By Tuesday, it was "too late" to cancel and he fast talked me into agreeing to something that my wife and I couldn't handle. After several days of talking with th agent trying to make things right, I finally called "guest relations" at NCL to cancel, they did so with a huge cancellation penalty. They said to apply for relief through their trip insurance policy. This would still leave us with a big shortfall in expense.
Do I have any options?
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