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Cancelled ADT service but my alarm keeps beeping and trouble light on. WHY?

Asked Sep 5, 2010, 06:56 PM — 15 Answers
Cancelled ADT service but my alarm keeps beeping and trouble light on. WHY?

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15 Answers
Fr_Chuck's Avatar
Fr_Chuck Posts: 72,965, Reputation: 37216
Expert
  
#2

Sep 5, 2010, 07:00 PM


So disconnect it. Merely cancelling your service does not turn it off, it merely means they no longer monitor the service. The light could ( and most likely means) that the monitoring is not working, So you will need to turn it off at the main center ( and unplug and take battery out).

Also have you tried entering your code to turn it off.
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totalknox's Avatar
totalknox Posts: 5, Reputation: 10
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#3

Sep 5, 2010, 07:49 PM
I still want the chimes to sound when the doors are open. Yes, I entered my code and this does nothing now. It stopped it from beeping for a few days but now it beeps all the time even when I enter my code. The only way I got it to stop was to disconnect the power wire and disconnect the backup battery. I still want the chimes to come on when my doors are open.
Can anyone help?
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Fr_Chuck's Avatar
Fr_Chuck Posts: 72,965, Reputation: 37216
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#4

Sep 5, 2010, 08:07 PM


What is the make and model of the system, there may be some online instructions for that model.
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Stratmando's Avatar
Stratmando Posts: 10,531, Reputation: 2530
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#5

Sep 6, 2010, 05:50 AM
Someone will have to go into Installer Programming, and "Disable Communications", and "Disable Telephone line monitor"
Should be a Phone Jack near the panel with a Large Phone cord(RJ 31X), unplug it. You should still have phone service, if you unplug it and lose phone, then a jumper in the jack may not be springing back.
Problem is, ADT will change the Installer Code from the Default.
Try *85010, if you see red lights flash, press ## and come back, will tell how to correct.
They won't give you their installer code, but would be nice if you could get them to change to a code you want, or default.
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totalknox's Avatar
totalknox Posts: 5, Reputation: 10
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#6

Sep 6, 2010, 07:17 AM
Model # PC1555. I unplugged the phone jack in ADT box and house phone still works fine. Do I still need to try *85010 or is that just if I lose phone line?
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Stratmando's Avatar
Stratmando Posts: 10,531, Reputation: 2530
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#7

Sep 6, 2010, 07:19 AM
Try *81555, if you get the program lights, press ## to exit, let me know if that works
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Stratmando's Avatar
Stratmando Posts: 10,531, Reputation: 2530
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#8

Sep 6, 2010, 07:21 AM
The *8 and code allows you to remove telco monitor and disable communications.(trouble light)
Unplugging alarm connection only keeps panel from trying to continuously dial out and restore normal phone service.
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totalknox's Avatar
totalknox Posts: 5, Reputation: 10
Junior Member
  
#9

Sep 6, 2010, 07:50 AM
Comment on Stratmando's post
Quote:
Originally Posted by Stratmando View Post
The *8 and code allows you to remove telco monitor and disable communications.(trouble light)
Unplugging alarm connection only keeps panel from trying to continuously dial out and restore normal phone service.
Turned out I have panel model PC5508. So I entered *85508 ## and the 15 second beeping has stopped but now the doors do not chime when open. How do I get the doors to chime again?
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totalknox's Avatar
totalknox Posts: 5, Reputation: 10
Junior Member
  
#10

Sep 6, 2010, 07:56 AM
Comment on Stratmando's post
Quote:
Originally Posted by Stratmando View Post
The *8 and code allows you to remove telco monitor and disable communications.(trouble light)
Unplugging alarm connection only keeps panel from trying to continuously dial out and restore normal phone service.
Well now the 15 second bepping is back again. *85508 did not help. What else can I try for model # PC 5508? I reset the door chime with *4 from the manual.
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