I have attempted to file a homeowner liability claim under my neighbor's policy, but have not been successful in doing so. As of right now, I am being told that the homeowner have filed a claim due to my damages, therefore, I can not file a claim under their insurance. My questions are:
1). Can they deny my claim under this circumstance?
2). Is this the right way to go? As the insurance representative that left a telephone message requested receipts for damages and stated "that if I wanted to provide a presentation I had to file under my own insurance".
3). What is a presentation under this circumstance.
4). Will I get the same results as if I had filed the claim under their insurance policy?
5). Will I still receive a written response regarding results from their claim. Originally, I did receive a claim number, but was informed that it was closed.

I am just hesitant and uncertain about just how fair this claim will be reviewed.

(Reside in Texas).

Fr_Chuck

Just sue your neighbor and be done with it, The neighbor is liable, if his insurance will pay ( great) but if they will not pay, that is not your problem, it is your neighbors problem. Just file a law suit and let your neighbor worry about getting HIS insurance to pay