Quote:
Originally Posted by ballengerb1 Last time I spoke to a claims rep they clearly said that they can not listen to your situation and determine if you are covered unless you are charged with a claim. Thats why I usually run things by my agent first. He isn't considered a claims rep but said you can be charged with a claim even if they do not pay out. I am with Country mutual Insurance but think this tactic is standard. |
I'm only clarifying that the person is only "charged" with a claim if something is paid out by the insurance company. It doesn't count against the policyholder if it is denied and nothing is paid out. Yes, the agent would have to file the claim in order for the case to be reviewed by a claims rep. The OP won't be able to get a direct answer until a claims rep fully assesses the situation to make that decision. But the OP won't be affected negatively for simply
filing because worst case scenario- it's denied.
I definitely agree that the OP needs to call their agent to see exactly what the policy covers and if there are any endorsements on the policy to cover damage resulting from the backup of sewers and drains. This is an optional coverage but the OP's agent can clarify if he/she has this on their policy.