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Home > Business & Careers > Home-Based Business   »   Customers and Their Refunds

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Old Sep 22, 2009, 01:53 PM
an9ienevels
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Customers and Their Refunds
Whats a good rebuttal for when a customer has bought a home based business and a couple of weeks later they want a refund of what it starts to cost. How can I overcome or persuade the customer to not want a refund besides waiving start up fees and etc? What would be a good way to phrase it?

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Old Sep 22, 2009, 02:15 PM   #2  
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Old Sep 23, 2009, 12:14 AM   #3  
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Hi, an9ienevels!

I'm wonderning why a customer might want a refund, please? Knowing why might help in addressing your question the best.

Thanks!
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