In my family room I have a Heatilator gas fireplace that came with a three wired remote switch which allows one to turn off and on manually as well as turn the system on/off depending on temperature setting. The problem with this system is that the fireplace will turn on/off at any time the...

Folks: Need your help to figure out a potential safety issue with my Marco gas fireplace. Marco is no longer in business, which may be a clue... My gas fireplace shuts off after 30 minutes or so, and has always done so. Any idea why? Is there a thermostat I need to calibrate, or should the...

Hello, I have a gas fireplace that usually will start by turning on the switch right away (sometimes it does not and will take a couple of tries) however after about 20 minutes the fireplace will usually turn off by itself. Then after another 20 minutes it will turn back on. There is no...

Hi, I just bought a ventless propane gas log set. I, however, only have natural gas in my household. Is there a way I can convert the propane set to natural gas? Thank you