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    blessedmom's Avatar
    blessedmom Posts: 104, Reputation: 6
    Junior Member
    		  
    #1

    Apr 8, 2008, 08:36 AM
    Error Code
    Hi, I have windows me. I installed overdrive media console to my computer. It says you have successfully installed the windows media player security upgrade. To complete the upgrade select the play button below once it is enabled. But I can never click on that button. Instead I get an error code.


    Could not complete the operation due to error C00D2714
    http://wm.overdrive.com/getsingleuselicense.asp

    Can anyone please help me with this. I would really appreciate it. Thank you!
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #2

    Apr 8, 2008, 08:50 AM
    Sounds like you don't have a valid license for the product or content you are attempting to install/play. Contact the provider.
    OverDrive--OverDrive Media Console Frequently Asked Questions (FAQs)

    Edit to add: any Microsoft upgrade will not have the user click a "play" button. It appears that you have to do the upgrade to Media Player first then install your program. You should really consider upgrading your operating system from Windows ME, it was awful.
    blessedmom's Avatar
    blessedmom Posts: 104, Reputation: 6
    Junior Member
    		  
    #3

    Apr 8, 2008, 09:54 AM
    I will eventually buy another computer. I did upgrade media player first. That is the first thing I had to do. It says unable to acquire a license to play the selected title. The requested license is either invalid or already acquired
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #4

    Apr 8, 2008, 10:07 AM
    Then you'll have to contact the provider of the license.
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