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As I said before I just bought it in March, so I haven't experienced temperatures like this since I moved in, so I don't know how it performed previously. From what I have read online a lot of...

I just bought the house back in March and the house was built in 2007 so it is no where close to 10+ years. I had read on other sites that in extremely cold weather that it will run constantly...

Yes it is a heat pump. It seemed to work fine during the summer as far as I could tell. I just don't know if it has to do with the size of the house and the fact that the downstairs is an open plan...

It got down to about 14F last night and my heat stayed on all night. We had the thermostat set at 68. The thermostat would read 68 but the heat stayed on like it couldn't get the temp above 68 to...