 | |
| Browse | Ask | Answer | Search | Join/Login | |
Maple Chase / Robert Shaw 9620
Asked Feb 11, 2008, 11:41 AM
—
3 Answers Let me start by saying this could either be a thermostat or a heater problem. We have a Maple Chase that's the equivalent of a Robert Shaw 9620. After reading different posts here, I found the correct owners manual online. Our problem is that the heater runs and runs but it's blowing very cold air out of the vents. This started yesterday, when the green AUX light lit up. I wouldn't have paid attention to it but it just wouldn't get warm. Even set to 69-70 it only got to 64. Last night was even worse. The heater ran almost all night but it was 50 downstairs this morning. Even my husband complained and he loves the cold. The batteries are fine, I'll change the filter tonight (to be safe), the settings change at right time/temp. We always set it to HEAT, but should we be setting it to EMER HEAT? The manual says to use EMER if the primary stage of heat isn't working but I don't even know what the primary stage is. The manual also says to check the differential setting but I don't want to mess around with it if the problem is with the heater and not the thermostat. I would really appreciate any advice. Thanks very much! |
| ||||
| Your heat pump condenser section is not working. That is the primary stage. It is the outside unit with the big fan on top. The second stage is the electric heat inside the blower unit inside. Without the outside unit making heat, the only heat you have is the electric backup. You need a HVAC service person to fix the heat pump condenser. PLEASE no advertising. Thank you | ||||
| |
| ||||
| Tunk2009: "auxillary heat light is lit and won't go off. Why?" The aux heat light means that the unit is running on electric heat only. The thermostat reads the change in temperature in the room, and finds that it is not rising at an acceptable rate. So it automatically puts the electric heat on. Most likely, your heat pump condenser section is not working. That is the primary stage. It is the outside unit with the big fan on top. The second stage is the electric heat inside the blower unit inside. Without the outside unit making heat, the only heat you have is the electric backup. When the electric heat is on, the AUX light is constantly on. You need a HVAC service person to fix the heat pump condenser. | ||||
| |
| Thread Tools | Search this Thread |
Add your answer here.
Check out some similar questions!
I have a Maple Chase Thermostat that was flashing low battery. I changed the battery but now it stuck and continually says low battery. I can change or move from that mode and it will not allow me to turn heat on. Any suggestions? Thankshttp://www.askmehelpdesk.com/images/smilies/confused.gif
One of my two Maple Chase thermostats displayed 'Lo Bat' after changing the batteries. I attempted to reset by pushing the odd looking button under the cover per similar questions and answers here but nothing happened. The button doesn't seem to move. Is there another way to reset?
My house uses two Maple Chase Thermostats to separately cool the upstairs and downstairs from one HVAC unit. Can anyone tell me how to run the fan only with this arrangement? It doesn't come on even when both switches are set to fan.
View more Heating & Air Conditioning questions Search
