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Having dealt with bi-polar disorder for years now, I know when it is time to go the hospital for medication tune up. (A yearly event) I recently moved to a new town and had my first experience with their mental health section, of the local hospital.
I voluntarily admitted myself, after my regular psychiatrist recommended I do so, after recuring suicidal thoughts. As soon as I arrived at the hospital, I needed a physical from the ER Dr. He talked to me for 2 minutes and proceeded with admission. Some lady came by and shoved a bunch of forms in front of me. When I requested that I be allowed to read them, she became highly agitated with me and left. Later I found out that she had written "Refused to sign" on them.
However, when I finally got to the psych. ward, I found out that my status had been changed to involuntary. I asked to see my new hospital psych Dr. and was told that he had already evaluated the files and that was considered a consultation.
The next day I went to every single psych. class that was scheduled. But only one actually took place. The second one, a nurses aid came in and popped in a comic video. After that, no other classes took place. No one showed up to conduct them, even though they were scheduled and the schedule posted for all patients.
I saw my Dr. in passing, in the hallway. We had a 20 second conversation, which I later found out, is what he considers a consultation. I became very frustrated and requested a look at my medical records / charts, to see what exactly my treatment was to be.
But I was told I could not see them unless the Dr. approved. I insisted on talking to him. Two hours later I was put in a room to talk to him via the telephone. He was only concerned about my desire to see my medical records, and only wanted to know why. So I told him. He finished by saying that it was not within his power to let me do so, I would have to contact hospital admin. Neeless to say, I never got a hold of anyone about this.
Due to my believes, I pray only under and open sky. I explained this, but was told that there was no way I could go outside. Also a smoker, I asked if I could be taken to the smoking section. Again, the answer was no and a patch was offered to me.
In addition to that, rather then using only my first name and last initial, to protect my privacy, given my condition, my full name was called out a number of times in front of other patients. This is not common practice in other mental health facilies.
The second day I was there, the same thing happened as the first day. However, in the afternoon my Dr. walked past my room and asked if I wanted to stay longer. I said no and was finally released.
I did not receive actuall treatment, my medications were not changed, I did not have a conversation with anyone about my condition and treatment.
More forms were shoved in front of me and one of them I did not recognize. Again, I asked to be allowed to read them.... but I got the same treatment as the day before. Also, when I looked my paper over after release, I found out that I was to be taken by wheelchair to checkout. The claimed they did so, but in fact, I walked out on my own.
Finally, the day after my release, a registered letter arrived for my husband. It said that he needed to sign a form, they had included, about my rights at release time. It said they were unable to speak to me about the document and needed him to sign it. He didn't
I feel my patients rights were severely violated. Also, I am a medicare patient now, and wonder if they are charging the gov. for things I did not even receive.
Should I sue them, as my condition has worsened, due to this horrible experience? I mean, don't I have the right to read what I have to sign, prior to signing? Don't I have the right to be allowed to practice my faith while there? And, smoking is legal, don't they have to allow me to do so?
It sounds like they were just rude or had things in there that they do not want people to be aware of (like things that they maybe should not have there?)
I have noticed that any more some places like this do give shoddy service
and do not run professionally. When I had to take my kids to the psychologists
ALL they did was talk about THEIR kids. The one only bragged about his degree.
When I asked if they thought my kid could have Asbergers or something they said,
"We do not like putting labels on kids" So they just diagnosis them all with ADHD.
Then my Child Service people wouldn't show up I swore they were going to the mall or something and claiming they were at my house.
I would fight it.
Man, your life sounds like mine. LOL Been there to with two of our children.
Having dealt with bi-polar disorder for years now, I know when it is time to go the hospital for medication tune up. (A yearly event) I recently moved to a new town and had my first experience with their mental health section, of the local hospital.
I voluntarily admitted myself, after my regular psychiatrist recommended I do so, after recuring suicidal thoughts. As soon as I arrived at the hospital, I needed a physical from the ER Dr. He talked to me for 2 minutes and proceeded with admission. Some lady came by and shoved a bunch of forms in front of me. When I requested that I be allowed to read them, she became highly agitated with me and left. Later I found out that she had written "Refused to sign" on them.
However, when I finally got to the psych. ward, I found out that my status had been changed to involuntary. I asked to see my new hospital psych Dr. and was told that he had already evaluated the files and that was considered a consultation.
The next day I went to every single psych. class that was scheduled. But only one actually took place. The second one, a nurses aid came in and popped in a comic video. After that, no other classes took place. No one showed up to conduct them, even though they were scheduled and the schedule posted for all patients.
I saw my Dr. in passing, in the hallway. We had a 20 second conversation, which I later found out, is what he considers a consultation. I became very frustrated and requested a look at my medical records / charts, to see what exactly my treatment was to be.
But I was told I could not see them unless the Dr. approved. I insisted on talking to him. Two hours later I was put in a room to talk to him via the telephone. He was only concerned about my desire to see my medical records, and only wanted to know why. So I told him. He finished by saying that it was not within his power to let me do so, I would have to contact hospital admin. Neeless to say, I never got a hold of anyone about this.
Due to my believes, I pray only under and open sky. I explained this, but was told that there was no way I could go outside. Also a smoker, I asked if I could be taken to the smoking section. Again, the answer was no and a patch was offered to me.
In addition to that, rather then using only my first name and last initial, to protect my privacy, given my condition, my full name was called out a number of times in front of other patients. This is not common practice in other mental health facilies.
The second day I was there, the same thing happened as the first day. However, in the afternoon my Dr. walked past my room and asked if I wanted to stay longer. I said no and was finally released.
I did not receive actuall treatment, my medications were not changed, I did not have a conversation with anyone about my condition and treatment.
More forms were shoved in front of me and one of them I did not recognize. Again, I asked to be allowed to read them.... but I got the same treatment as the day before. Also, when I looked my paper over after release, I found out that I was to be taken by wheelchair to checkout. The claimed they did so, but in fact, I walked out on my own.
Finally, the day after my release, a registered letter arrived for my husband. It said that he needed to sign a form, they had included, about my rights at release time. It said they were unable to speak to me about the document and needed him to sign it. He didn't
I feel my patients rights were severely violated. Also, I am a medicare patient now, and wonder if they are charging the gov. for things I did not even receive.
Should I sue them, as my condition has worsened, due to this horrible experience? I mean, don't I have the right to read what I have to sign, prior to signing? Don't I have the right to be allowed to practice my faith while there? And, smoking is legal, don't they have to allow me to do so?
I beleive every word you are saying EVER LAST ONE. First, it is more important, for now to get "back where you should be" in regards to your condition and I hope you are feeling better now, I truly do. I only know of some of the nightmare that you speak of. It is very scarey and will only heighten any condition that brought you there in the first place.
Since, you are so wise and in tune with your condition, and bless you for doing that, as it is very difficult, and you are new to the area, and you make annual visits for a tune up....
I would strongly advise you to do some research in your area with facilities that are experienced in this field. Ask to speak to the administration (over the phone) and ask what there procedures are. Get names of the people you are speaking to. You are right,
It should be your first name and last initial only. More then likely the Admin staff will only give their first name as well.
When you find a facility that you are comfortable over the phone - do a drive by - and then see if your primary doc has ever heard of them.
Forget about this last nightmare. Your main focus is to get better. You don't want this experience to throw you off track.
You could write a letter to the facility and give them a chance to respond to your concerns.
But to be real honest, if there is fraud, they will be found at eventually and that is not your battle. You have enough to contend with. You are far more important and need to spend time on staying well.
Bless you for what you had to deal with and I am so sorry, I truly am.
Dear Life - you have received some good advice here. Please don't beat yourself up over this - like someone said here - there are places that provide lousy service. That says nothing about you - it says something about them. You were trying to help yourself and it turned out to upset you even more. Do what what you need to do - if you want to sue them, file a complaint and so forth - just do not buy into the idea that because they upset you it means that you are not worthwhile. You have some valid questions. I'm glad you are talking about this. I would be upset too. Take care.
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