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    tafa21's Avatar
    tafa21 Posts: 1, Reputation: 1
    New Member
     
    #1

    Apr 24, 2012, 05:07 PM
    Identify skills and approaches needed for resolving conflict.
    Identify skills and approaches needed for resolving conflict in health and social care.
    Wondergirl's Avatar
    Wondergirl Posts: 39,354, Reputation: 5431
    Jobs & Parenting Expert
     
    #2

    Apr 24, 2012, 05:26 PM
    Step back; don't aggress. Let the other vent his feelings. Listen.

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