Ask Experts Questions for FREE Help !
Ask
    bangles0909's Avatar
    bangles0909 Posts: 2, Reputation: 1
    New Member
     
    #1

    May 27, 2008, 09:48 PM
    I also need to retrieve files from hard drive.
    In follow-up and conjunction with another question posted here, I, too, have a NTFS hard drive from another laptop computer that I need to access/salvage. I have already connected it via a USB drive enclosure (USB 2.0 to IDE). It still did not assign a drive letter; all right-click options are grayed out except Delete Partition and Help in Disk Management. It appears with a dark blue band around it as Disk 1 (healthy) (active); as does my resident hard drive, which is fine at C: Disk 0 (healthy) (System).

    The USB-connected drive wouldn't boot in its original environment; it runs Windows XP Pro. The resident laptop runs Windows XP Home. The contents of the USB-connected drive do not show in Windows Explorer, as it doesn't even see it as being hooked up.

    The properties show that it is "Basic" and "Online" and that it indicates something about "Master Boot Record".

    I had read in some of my online wanderings about the MBR, but that is a fearful place for me... :confused:

    May I please hear your thoughts as to how I can retrieve the files on the drive? It shows that it has 21% free, so I think that the files are still on there.
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
     
    #2

    May 28, 2008, 08:21 PM
    Make sure you have all MS updates
    Check device mgr to see if any errors appear there

    Start, settings, control panel, system, hardware tab, click device mgr
    Look down the list under drives or USB for yellow marks, if you see any, right click on them and click uninstall and say OK

    Now, in the device mgr box (which you are in now) click on "action" and then click Scan for hardware changes, if that is not avail - close device manager and system

    In control panel click on add hardware and see what comes up, hopefully the usb will be detected and installed properly

    Hope this helps out
    bangles0909's Avatar
    bangles0909 Posts: 2, Reputation: 1
    New Member
     
    #3

    May 29, 2008, 08:53 PM
    Seahwk -

    I did all of the things you suggested... again...

    It knows that there is a disk attached via USB... it even finds the make/model.

    However, it won't assign it a drive letter, and it doesn't appear as a drive in Windows Explorer. It is almost like it can't decide how to regard it, as both my resident C: drive disk has a version of Windows XP Home on it and the USB-connected drive has Windows XP Pro on it. It might think that both are master hard drives, rather than one a master and one a slave... is that a logical reasoning? Could it be looking at the USB connected drive as one to boot from?

    Thanks,
    bangles0909
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
     
    #4

    May 29, 2008, 08:58 PM
    Check this link out, about assigning drive leter, see if this helps
    How to change drive letter assignments in Windows XP

Not your question? Ask your question View similar questions

 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Replace existing hard drive with upgrade to larger hard drive? [ 6 Answers ]

How do you replace existing hard drive for a larger one and how to save info on existing device?

How to retrieve data from an old hard drive? [ 1 Answers ]

My old computer crashed. I removed the hard drive from it. I have a new computer with the same operating system (XP) and the same file system (NTFS). How can I retrieve the data from the old hard drive? I understand about making the old drive a "slave" drive but how do I get the system to recognize...

Viewing files on your hard drive [ 12 Answers ]

How do you clean up your computer like getting rid of useless or unwanted files,images,progammes. Also how do you view the files on your hard drive

Backing up many files on xternal hard drive [ 1 Answers ]

Hi, I need to take my Mac laptop in for servicing (to get the disc drive fixed) and I want to back everything up first. I don't know anything about external hard drives! I went to the site "Mega Upload" hoping that I could just upload everything until I get my Mac fixed, but then I learned...

Saving limewire music files to external hard drive [ 2 Answers ]

Ok... I know there has to be a way to do this. I have over 5,000 songs on Limewire, which is slowing down the computer considerably, and I need a way to save them to my computer permanently. I have no idea how to do this. I have tried several ways to save the music but as soon as I delete it...


View more questions Search