Ask Experts Questions for FREE Help!
  Advanced
Register  |  Log in  
   Ask    
 Answer  
  Help  

Ask QuestionsprogressAnswer QuestionsprogressBuild ReputationprogressBecome an Expert
 
Free Answers in 3 Easy Steps

Register Now
3 Steps

At Ask Me Help Desk you can ask questions in any topic and have them answered for free by our experts. To ask questions or participate in answering them you must register for a free account. By registering you will be able to:
  • Get free answers from experts in any of our 300+ topics.
  • Accept money for answers that you provide.
  • Communicate privately with other members (PM).
  • See fewer ads.

Home > Forum Community > Forum Help   »   Using the Comments Feature - Official Guidelines

 
Question Tools Search this Question Display Modes
Question
 
 
Old Apr 20, 2006, 05:32 AM
ScottGem's Avatar
ScottGem
Computer Expert
ScottGem is offline
 
Join Date: Jan 2003
Location: LI, NY - USA
Posts: 21,904
ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.
Call ScottGem via Skype™
Using the Comments Feature - Official Guidelines

I like the Comments feature very much. I propose the following guidelines for using the Comments feature.

Positive comments should be given under the following circumstances:
1) From the asker as a thank you
2) From other members to ratify the factual correctness of an answer
3) From other members to agree with the opinions expressed

Negative comments should be given under the following circumstances:
1) From another member when an answer is FACTUALLY wrong
2) From the asker if the advice turned out to be wrong

Negative comments should NOT be given when:
1) there is a difference of opinion not of fact
2) when a response has been added to the thread disagreeing with the opinion

These are the guidelines I follow when I use the comments feature. Opinions anyone?

Scott<>

Note: The operators of this site have agreed with and approved the guidelines so they are now official.

 
     

Answers
 
 
Old Nov 18, 2007, 12:33 PM   #61  
ScottGem
Computer Expert
ScottGem is offline
 
ScottGem's Avatar
 
Join Date: Jan 2003
Location: LI, NY - USA
Posts: 21,904
ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.
Pay to call ScottGem for advice ($.75/min)
Call ScottGem via Skype™
Quote:
Originally Posted by stardust713
We clearly have a different idea of how to use the "Rate this answer" button. But i find it extremely contradicting that you are preaching tolerance in other peoples opinions while throwing mine to the curb, I am sure without considering my point at all. I stated before that I agree with your guidelines except for this one scenario. There has not been an argument that I have seen on the movie boards since I became a member until your post to Crowman and I. I found your post to be rude making it out to sound like our opinions were flat out wrong. You could have handled it better by simply informing us that the way we used the rate this answer button was not the best way to handle the situation and given us the suggestion to report the post instead, in order to save an argument. We did what we did because we are avid members that do not want our board to become a place of ridicule and arguments where people feel unwelcome to ask their questions. You telling us that what we did was "inappropriate" was inappropriate in itself. I immediately felt attacked which may or may not have been your goal, but if it was it was uncalled for. I have read a couple of your posts to other people and found them to be rude as well. So it is no wonder you do not want the rating button to be used this way, it saves yourself the reputation points. Being a mod you should set a better example for members. We on our movie board are not harming anyone, we are pleasant to each other, and have fun answering questions together and working as a team. We have had no problems until now. And when innocent members are getting attacked by mods, it causes me to loose respect for the site.

I'm sorry we cannot see eye to eye on this, but given the nature of my disagreeing comments, I have not heard a convincing enough argument to change my opinion, nor do I have the tolerance to change my opinion for some who has attacked me and my fellow members.

I really take exception to your remark that I'm not considering your point at all. I specifically made the point that I have considered various points of this issue very carefully over a long period of time. I read your opinion and I believe I have answered your points with logical and reasoned arguments. It appears to me that YOU are the one not cosidering the arguments that I and others have made since you have not responded to some of them.

You deny you're being nasty or rude yet you start attacking me personally when I have not even come close to doing the same for you. I have treated you with respect and confined my remarks to your actions not attacking you personally. I've posted almost 15000 posts here and yet you are willing to attack me based on viewing a "couple of posts".

You keep referring to this not happening on the movie boards but ignore the fact that it is only one small area of this site. You are disagreeing with someone who has many years of experience based on your limited experience.

As a mod, it certainly is appropriate for me to refer you to guidleines approved by this site and to label your actions that go against those guidelines as inappropriate.

Frankly, what I'm seeing here is someone who doesn't like being told that what she did was inappropriate. So instead of trying to understand why, she lashes out at the people who told her she was being inappropriate.

Finally, I do preach and give tolerance for people rights to express their opinon. That doesn't mean I have to be tolerant of the opinion itself. Your only arguments to support your position is that the FAQ doesn't state the guidelines I've listed and that using the feature the way you want hasn't caused problems on ONE board. Where I've discussed problems that have occurred and continue to occur. What's even more is I've gvien you viable alternatives to dealing with the problem then your method. Yet you continue to refuse to consider them.

Sorry, but I'm not the problem here I'm the solution. You are the problem.
 
 
     
 
 
Old Nov 18, 2007, 01:14 PM   #62  
stardust713
Full Member
stardust713 is offline
 
stardust713's Avatar
 
Join Date: Mar 2007
Location: FL
Posts: 303
stardust713 See this member's comment history on his/her Profile page.
Quote:
Originally Posted by ScottGem
I really take exception to your remark that I'm not considering your point at all. I specifically made the point that I have considered various points of this issue very carefully over a long period of time. I read your opinion and I believe I have answered your points with logical and reasoned arguments. It appears to me that YOU are the one not cosidering the arguments that I and others have made since you have not responded to some of them.

You deny you're being nasty or rude yet you start attacking me personally when I have not even come close to doing the same for you. I have treated you with respect and confined my remarks to your actions not attacking you personally. I've posted almost 15000 posts here and yet you are willing to attack me based on viewing a "couple of posts".

You keep referring to this not happening on the movie boards but ignore the fact that it is only one small area of this site. You are disagreeing with someone who has many years of experience based on your limited experience.

As a mod, it certainly is appropriate for me to refer you to guidleines approved by this site and to label your actions that go against those guidelines as inappropriate.

Frankly, what I'm seeing here is someone who doesn't like being told that what she did was inappropriate. So instead of trying to understand why, she lashes out at the people who told her she was being inappropriate.

Finally, I do preach and give tolerance for people rights to express their opinon. That doesn't mean I have to be tolerant of the opinion itself. Your only arguments to support your position is that the FAQ doesn't state the guidelines I've listed and that using the feature the way you want hasn't caused problems on ONE board. Where I've discussed problems that have occurred and continue to occur. What's even more is I've gvien you viable alternatives to dealing with the problem then your method. Yet you continue to refuse to consider them.

Sorry, but I'm not the problem here I'm the solution. You are the problem.


I don't use the other boards, I simply use the one and there it is not a problem I understand that other boards may have a problem with it and fine in those cases the rule needs to be set forth but the movies board should be an exception.

You may be considering points, but not mine. Why shouldn't we be able to use it in this way on a board that is strictly opinion based? If it is only to be used in the way you say then it should be removed from the movies board all together as we have no use for it there.

And you have attacked me saying that what I did was inappropriate when I wasn't and haven't hurt anyones feelings until I made that comment to you, and I'm sorry for that but you provoked me to get defensive when you made that first comment. And your "couple" of posts no matter how few they are is more then the rude posts I've made which until now has been none. And OBVIOUSLY your posts are offensive since members have left because of YOU. What a great Mod you are.

I didn't say it wasn't appropriate for you to point out the guidelines. What WAS inappropriate was you saying that my actions were inappropriate, instead of simply suggesting an alternative. Telling people what they do is inappropriate without clearly looking at the circumstances causes them to go on the defensive and instigates an argument, which is exactly what you did. Crowman and I did not feel we were in the wrong and have never instigated an argument. We just don't want to see people getting treated with disrespect. And I never post a disagreeing comment without first checking the members reputation, and posts. If they have been rude before then I give them a disagreeing comment because obviously it's not a one time thing.

IF I had a reputation for breaking rules and being inappropriate then yes it would have been fine for you to tell me what I did was inappropriate, but since this was my first infraction and I wasn't aware I was breaking a rule, for you to tell me what I did was inappropriate was extremely harsh, and that is why I lashed out at you. If a child who is usually an excellent student breaks a rule the first time, they don't immediately get punished, a teacher sits down and asks them if everything is ok, and what happened to cause them to break the rule, because perhaps they did not know. As a mod you should show the same guidance as a teacher, and not immediately punish members with harsh words. I understand that what I did may not be how it's supposed to be done, but that rule is not clearly stated, and frankly I don't see the harm in it (on the one board I use. That doesn't mean I don't see the harm on other boards)

I have considered your other possibilities, but I still feel as though this one is the most effective. I even said IF I disagree and the person causes a problem afterward will report instead of engaging in the argument. That is not why I'm here which makes me all the more angry that you are treating me with such disrespect when I've been a completely cooperative member for the past 6 months.

And I'm sorry but I have not been a problem in the past 6 months of being a member here. I've been pleasant and cooperative and then you come on the peaceful movie boards and stir up trouble by telling two well behaved members that their actions are inappropriate. You need to double check your choice of workds before you post to make sure you're not going to offend anyone. You could have just simply said, "hey, let me suggest this instead, it works much better" You may be a mod, but to be an effective mod you have to work with members, not patronize them for making one simple mistake over a rule that was not clearly stated to begin with. You are not solving anything, you are simply making a mountain out of a molehill.
 
 
     
 
 
Old Nov 18, 2007, 01:48 PM   #63  
ScottGem
Computer Expert
ScottGem is offline
 
ScottGem's Avatar
 
Join Date: Jan 2003
Location: LI, NY - USA
Posts: 21,904
ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.
Pay to call ScottGem for advice ($.75/min)
Call ScottGem via Skype™
Quote:
Originally Posted by stardust713
I don't use the other boards, I simply use the one and there it is not a problem I understand that other boards may have a problem with it and fine in those cases the rule needs to be set forth but the movies board should be an exception.

We have to deal with features that apply to the whole site. We cannot make an exception on a board just because a problem hasn't occurred when the potential for that problem exists. Nor is it logical for you keep dealing with this situation from the perspective of your experience with ONE board. That's like saying slavery is OK because I treat my slaves fairly.

Quote:
Originally Posted by stardust713
You may be considering points, but not mine. Why shouldn't we be able to use it in this way on a board that is strictly opinion based? If it is only to be used in the way you say then it should be removed from the movies board all together as we have no use for it there.

First, your board is not strictly opinion based. But that brings up one of the prime points of my (now Official) guidelines. That negative ratings should never be used in a dfference of opinion.

Quote:
Originally Posted by stardust713
And you have attacked me saying that what I did was inappropriate when I wasn't and haven't hurt anyones feelings until I made that comment to you, and I'm sorry for that but you provoked me to get defensive when you made that first comment. And your "couple" of posts no matter how few they are is more then the rude posts I've made which until now has been none. And OBVIOUSLY your posts are offensive since members have left because of YOU. What a great Mod you are.

I didn't say it wasn't appropriate for you to point out the guidelines. What WAS inappropriate was you saying that my actions were inappropriate, instead of simply suggesting an alternative. Telling people what they do is inappropriate without clearly looking at the circumstances causes them to go on the defensive and instigates an argument, which is exactly what you did. Crowman and I did not feel we were in the wrong and have never instigated an argument. We just don't want to see people getting treated with disrespect. And I never post a disagreeing comment without first checking the members reputation, and posts. If they have been rude before then I give them a disagreeing comment because obviously it's not a one time thing.

I never attacked you, I disagreed with your use of a feature. If I attacked anything it was your specific actions in a specific instance. That is way different from your personal attacks against me. However, your reaction reaffirms what I have been saying, that using a negative comment can be inflammatory. That's why it should only be used when there is clearly an error of fact. Again you assume I did NOT look clearly at the circumstances.

What proof do you have that members have left because of me? And even if some have, how many people come back and stay and contribute because of the answers I have given. I am positive that latter number is much greater and that the few who might have left did so because they were a disruption.

You say you don't want members disparaged, yet your solution is to disparage the disparager rather then use the features designed for that purpose. I will say this flat out and I'm sure all the other mods agree with me; the Report post feature is designed for and should be used for any post that are rude, abusive or insulting and the Comments feature should be used for approving a post or correcting a factual error. That is the rules of this site. And that should end that.
 
 
     
 
 
Old Nov 18, 2007, 02:52 PM   #64  
stardust713
Full Member
stardust713 is offline
 
stardust713's Avatar
 
Join Date: Mar 2007
Location: FL
Posts: 303
stardust713 See this member's comment history on his/her Profile page.
Ugh, I'm sorry, it disgusts me that you have taken this situation, this far. As a member who has clearly never done anything wrong, until I was informed I was using a feature incorrectly that wasn't explained properly in the first place, I resent the treatment I'm receiving. This whole argument could have been prevented had you been a little nicer from the start. I have never encountered a mod as uncooperative and misunderstanding as you. Although now I am aware they are out there. I've received a PM from a member deciding to leave because of your responses on this board over the course of the day. A member who like me had never caused any disturbance, but still felt like your were attacking people. My action didn't deserve an attack, but as I've already said a simple pointing out that there are other options that fit the situation better. (Honestly, I didn't even know we could report a post for rude behavior) Had you simply informed me of that instead of telling me I was wrong, we could have avoided this whole mess and saved some members from leaving. Whether you meant to attack me or not that's how it came off, not only to me, but other members that read the post. As for the comments I leave, I've already said I check peoples backgrounds before leaving them making sure that they are deserved criticisms, where I did not, seeing as how I've never presented a problem in the past. Why can't you accept that you made a mistake, apologize, make it right, and move on. That would be the mature thing to do. (I admit I haven't been as mature with this as I could have been either, but that's what happens when people go on the defensive)

Now that the guidelines have been made official, I will abide by them, although I still don't agree that my way was wrong, but obviously neither of us are going to change each others minds, and we should just agree to disagree.

and also to make it clear I did not use the disagree comment in a difference of opinion, but simply to tell the member that their answer was not helpful (which is what the button says when your filling out your response, helpful or not helpful, which is why I, and many other members felt as if this was ok in the first place) And I read a couple other comments on this post where other members use the button the same way I do and they feel as if it is ok too. So maybe you should state in the rules that it is not ok to use the button to inform someone of rude behavior, because it still is not mentioned anywhere and people will continue to use it that way. So that again was your mistake for not making things clear from the beginning, as I read this post and saw no mention of what you were accusing me of doing wrong.
 
 
     
 
 
Old Nov 18, 2007, 04:09 PM   #65  
Skell
Ultra Member
Skell is offline
 
Join Date: Apr 2006
Posts: 1,927
Skell See this member's comment history on his/her Profile page.Skell See this member's comment history on his/her Profile page.Skell See this member's comment history on his/her Profile page.Skell See this member's comment history on his/her Profile page.Skell See this member's comment history on his/her Profile page.Skell See this member's comment history on his/her Profile page.
The comments feature is misleading. Posters are asked to rate an answer and say whether it was helpful or not helpful. The post in question was clearly not helpful and in my opinion rude (which is why to her credit she apologized). I can see why it was given negative rep. On another board i may have given it negative rep myself because of its disparaging nature.

In my opinion it needs to be re-worded. Helpful or not-helpful causes too much confusion for new posters whether they have read the rules or not! It is a rule based on interpretation and everyones is different!
 
 
     
 
 
Old Nov 18, 2007, 04:16 PM   #66  
ScottGem
Computer Expert
ScottGem is offline
 
ScottGem's Avatar
 
Join Date: Jan 2003
Location: LI, NY - USA
Posts: 21,904
ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.
Pay to call ScottGem for advice ($.75/min)
Call ScottGem via Skype™
Skell, I agree its ambiguous. I don't think anyone has come up with better wording though. That's one of the reasons I wrote the guidelines. That's also why, when I see an inapppropriate negative comment I'll refer the commenter to this thread to educate them. Other regulars are doing the same thing.
 
 
     
 
 
Old Mar 7, 2008, 07:18 PM   #67  
Fr_Chuck
Christianity Expert
Fr_Chuck is offline
 
Fr_Chuck's Avatar
 
Join Date: Nov 2005
Location: Atlanta GA
Posts: 23,671
Fr_Chuck has disabled reputation
I think ATE and even myself often just add a reply because so often we are responding to antoher expert, and have not rated enough other people and the system will not let us, I get so tired of seeing "have to spread" I have gotten out of the practice of even trying on some of the regulars we interact with.

As for the negitive, Except for really bad posts I seldom do it at all. Bet I don't average more than one a month ( guess)
 
 
     
 
 
Old Mar 7, 2008, 08:21 PM   #68  
Fr_Chuck
Christianity Expert
Fr_Chuck is offline
 
Fr_Chuck's Avatar
 
Join Date: Nov 2005
Location: Atlanta GA
Posts: 23,671
Fr_Chuck has disabled reputation
For some reason the member user name "catherinetodd" has been reporting and reporting these posts and even after a gentel PM to tell them that they need to understand that Scotts post was generally accepted rules for posting they continue to attack Scott and report and report him. and even said something about Curly also.

Seems they are not wanting to play nice with others and just use the site, but has some mission to attack Scott. ( and I thought that was my job)
joking Scott.

Comments on this post
stardust713 agrees: They asked me to contact them off the site. What's going on? They just joined 3 days ago.
 
 
     


Question Tools Search this Question
Search this Question:

Advanced Search
Display Modes

 
Similar Sponsors

Similar Questions
Question Asker Topic Answers Last Post
Making English the official language of the U.S. tomder55 Politics 133 Jul 18, 2008 01:20 PM
Comments feature ETWolverine Forum Help 22 Jun 13, 2007 08:19 AM
Official Wages pluckyflamingo Office Politics 2 Mar 19, 2007 08:34 AM
who determines if something is official nymphetamine Other Business & Careers 4 Oct 30, 2006 06:57 AM




Copyright ©2003 - 2007, Ask Me Help Desk.
All times are GMT -8. The time now is 08:32 PM.

Content Relevant URLs by vBSEO 3.0.0 RC6 © 2006, Crawlability, Inc.