Can't install Adobe Flash Update

Phatfergie · #1 Dec 24, 2008, 09:32 AM

When I open the browser there is an icon in some of the graphic locations saying I need a plug in update. When I try to install it, It tells me the following:

"The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again."

Now I can't restart Firefox or uninstall it because the same error message keeps coming up. It looks like it's trying to install the update but quits and the error pops up again.http://www.askmehelpdesk.com/images/...sed::confused:

johndoe99 · Dec 24, 2008, 11:33 AM

the problem could be that the version of Flash that you are trying to update, might not be updatable and that a new version is needed, so the updater gets confused. Try uninstalling Flash and installing the latest version:

Have a look here:

Code:

http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_19166&sliceId=2

KeepItSimpleStupid · Dec 24, 2008, 05:02 PM

Remove flash using Add/Remove programs. Make sure NO browsers are running at the time. Download Flash from Adobe's website.

Adobe software has been getting finicky lately. One install of Adobe Reader I had to tweek many registry entries.

NoDaddy dot com · Feb 27, 2009, 09:06 PM

Be sure the registry has correct ACLs

Adobe - Search: registry acls

Download SubInACL from Microsoft to fix permission issues that prevent the Flash Player installation



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