Yahoo Mail

dogpoundbrenda · #1 Feb 5, 2008, 10:39 PM

My neighbor has a issue with yahoo mail,she can open and chat on yahoo messenger,but when she tries to go to yahoo mail it says this page cannot be displayed and will not open to mail.She can log onto Yahoo.com and everything yahoo except yahoo mail.I have done everything I think possible except uninstall and reinstall yahoo messenger.If I do this how can I save her address book and messenger contacts?

Curlyben · Feb 6, 2008, 12:51 AM

Time to clear out the internet cache and try again.
in IE.
Tools > Internet Options > Delete files, cookies and clear history.

biggsie · Feb 6, 2008, 03:13 AM

Most everyone on Yahoo Mail Beta is having similar problems. I am too during the day! I have cleared the cache and history, booted into SafeMode with networking, cleared all temp files and still cannot fix the problem.

This is a definite Yahoo issue and they are not providing any info as to why so many are having the problem.

I suggest switching back to the original version. You cannot change back to the original w/o accessing beta first. It works at night. Log in then to use the Switch Back link.

There is a site you can access to check your Beta mail if you keep getting Page Not Displayed or a blank screen. It is crued and text only, but you at least you can check your mail. Here is the link: Yahoo! Front Page

Oh yes, and for all of the people that want to call Yahoo support, it does cost $29.95 to speak to a live person!

dogpoundbrenda · Feb 6, 2008, 01:14 PM

Quote:

Originally Posted by Curlyben

Time to clear out the internet cache and try again.
in IE.
Tools > Internet Options > Delete files, cookies and clear history.

Already did that did'nt work,thanks anyway...

dogpoundbrenda · Feb 6, 2008, 01:15 PM

Quote:

Originally Posted by biggsie

Most everyone on Yahoo Mail Beta is having similar problems. I am too during the day! I have cleared the cache and history, booted into SafeMode with networking, cleared all temp files and still cannot fix the problem.

This is a definite Yahoo issue and they are not providing any info as to why so many are having the problem.

I suggest switching back to the original version. You cannot change back to the original w/o accessing beta first. It works at night. Log in then to use the Switch Back link.

There is a site you can access to check your Beta mail if you keep getting Page Not Displayed or a blank screen. It is crued and text only, but you at least you can check your mail. Here is the link: Yahoo! Front Page

Oh yes, and for all of the people that want to call Yahoo support, it does cost $29.95 to speak to a live person!

Thanks Biggsie,I will try this next and hope it works...



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