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Home > Computers & Technology > Software > Email   »   MS outlook 2003 - trying to send non existant email.

 
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Old Sep 25, 2009, 04:00 AM
Feri
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MS outlook 2003 - trying to send non existant email.

Hi,

I wonder if anyone can help please. I am using Microsoft outlook 2003. A while ago I got an email (2 actually) where the sender had requested to be notified when I opened the email. I pressed ok and ever since, every time out look is trying to send 2 messages. I am getting this continuous message of "Sending 1 of 2 messages" in the bottom right hand corner. There is nothing in my outbox. I am able to send emails. When I send one email for example the message changes to "Sending 1 of 3" and then reverts back to the original message. It is driving me mad. Can anyone help please.

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Old Sep 25, 2009, 04:31 AM   #2  
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It is likely that by following the link in the first email you allowed malware onto your system. Update your AV (which one do you use?) and do a full scan.
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Old Sep 25, 2009, 05:42 AM   #3  
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Thanks for the reply. It was a malware problem. I found the solution and here it is in case anyone else has the same problem.
Seeing messages being send without something in the Outbox? This could be a stuck read receipt. Before doing anything make sure you have a current backup of your mailbox (just in case)
Download MDBVU32.EXE from Microsoft. Extract the downloaded file and run mdbvu32.exe from within the extracted folder.
Press OK on the first screen
Select MDB-> Open Message Store and select your default pst-file (the one with the D in front of it) and press Open
Select MDB-> Open Root Folder

Open the default message store
You’ll find the “Read:” message in the middle pane called “Messages in Folder”

Read Receipt visible in MDBVU32.EXE
Select the “Read:” message
In the Operations available select lpMDB->AbortSubmit() (ON SELECTED MSG)
Press Call Function and then OK

Confirm to Abort the submission of the Read Receipt”
Make sure the message is still selected
In the Operations available select lpFld->DeleteMessages() (ON SELECTED MSGS)
Press Call Function and then OK
The “Messages in Folder” pane should now be empty
Read Receipt deleted through MDBVU32.EXE
Press Close
Select MDB-> Store Logoff and then OK and then OK again on the information message
Select Session-> Logoff
You can now close the open window called MDB Viewer Test Application
Open Outlook and the notice that the stuck receipt is gone.
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