HI.. I have a HOTMAIL's account and I don't know why I lost all the information (emails and contacts)

I think that someone've got accessed to my account from other computer and deleted all the information.

How can I know who deleted my info? Is there is a service where I could go and ask about it?

I supposed that I couldn't resolve this question, but I just wanted to ask.
Thanks in advance.

LTheobald

I think the only thing you could do is ask Microsoft. Chances of them being able to help are very slim though. I doubt this is the kind of thing they record.

keenu

Hey, they delete your mail after a certain amount of time and if you don't access your account for like 30 days they close it. Maybe that's what happened?

fredg

Hi,
Free emails with Yahoo, MSN, and others, are deleted after a certain number of days with no activity.
Also, if these sites decide to do a major "overhaul", or change some other things about the site, there is a good chance that you will lose email information. This does not happen every month, but does happen sometime!
The only thing you can do is to set up a new email, if you wish to continue with web-based email; then be sure to visit your email about every 10 days at least.
Best of luck,
fredg

amunoz_tico

Thanks everyone for your quickly answers.

I access my account every day... but I don't understand why I lost all my data. I will try to send an email to Microsoft in order to explain the case.

Regards!

ScottGem

It is possible that older e-mail was purged, but if you lost everything, including recent mail, then its probable that someone got your password. You should change it and your secret question immediately.

As to finding out who did it, the possiblity is extremely slim. First you would need to serve a court order on Microsoft to find out all the IP addresses that access your account. Then you would have to find the ISPs that owned those IPs and subpeona their records to see if you can find the person who did it. But the likelihood it was someone who's PC was being hijacked for the purpose.

As for the sites losing data because of a "major overhaul", that is garbage. The companies have redundant servers and regular backups. The possibilty of losing more than a few hours of stored mail is nil. Someone who claims to be A+ and Net+ certified should know that.

thebriggsdude

exactly, loosing your info from them updating the server is impossible, only possible if it all gets fried.... sorta speak. they keep backups...

LTheobald

I don't think it's a case of inactivity. That would either lock the account of remove certain email messages. It wouldn't remove the contacts as well.

HANK

You might keep an eye on people who use your computer. Change your password.

HANK

NeedKarma

This is a load of garbage.