This problem started about two weeks ago.  Whenever I try to print an email using Outlook Express 6.0 (my OS is XP), I get this window:

Internet Explorer Script Error

! An error has occurred in the script on this page.

Line:  1344
Char:  1
Error:  Unspecified error.
Code:  0
URL:  res://C:\WINDOWS\System32\shdoclc.dll/preview.dlg


Do you want to continue running scripts on this page?
     Yes      No


No matter whether I click on Yes or No, nothing changes, and I still cannot print.  I can print web pages no problem.  I can also copy emails, paste them into Word, and print them.  But I have to do two copy-and-pastes since I have not found a way to copy the headers and the text at the same time.  Even knowing how to do that would be an improvement.

Anyone have an answer?  Thanks. Bob G.

Christian

Bob,

I'm having the same problem with America Online and getting the same error message when I try printing. I haven't found any solutions on the Internet, and America Online support hasn't been able to help me.

The only work-around that I've found is to do a print preview first and then print from the preview. I don't know whether that will work in Outlook Express, but it is worth a try.

Hope this helps,
Christian A-S

rjgleader

Christian, thank you for your reply. Hearing that someone else has a similar problem is reassuring, in an odd way. I got excited at the possibility of a work-around, but alas, in my Outlook Express there is no Print Preview. Maybe there would be, but when I click on File and then on Print, I instantly get the error message, rather than any options listed under Print.

Again, I appreciate your response. Let's hope someone else knows how to fix this.

Bob G.

Christian

I finally found a solution, Bob!!

Go to http://forums.devshed.com/t133545/s.html and read post #4 from "admin_matt." His solution solved my printing problem and has not created any other problems.

The problem for me is that I didn't have another computer to export from, so I risked editing the registry myself. I first used the registry editor and found that my registry was missing the last 6 keys that admin_matt mentions. I then read Microsoft Knowledge Base Article 322756 "How to back up, edit, and restore the registry in Windows XP." Using the instructions for "Locating a subtree...", "Adding a key", and "Adding a value", I was able to add the keys and fix my printing problem.

I don't know about you, but I'm not a techie by profession, so editing the registry was scary. If you want more guidance, I'd be happy to give you more detailed instructions. I'm so happy that I fixed it that I'm willing to help anyone else who has been pulling out their hair over this.

Good luck!!

Whiskey14

Regarding the script errpr, with Internet Explorer opened, go to Tools, Internet Options, under the Advanced tab check "Disable script debugging", click Apply, then OK.

As to printing an email message, it's easier to copy and paste the message into a Word program and the print from there.

Hope this helps!
Whiskey14

Jori

I had the same error situation under Windows ME, and also tried admin_matt's solution from
http://forums.devshed.com/archive/t-133545
In my situation the following 2 registry entries have been missing, I exported them from my Windows 98SE and imported them to my Windows ME. Now the printing out of Outlook Express works again.

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-00AA0044773D}]
@="ISequentialStream"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-00AA0044773D}\NumMethods]
@="5"

[HKEY_CLASSES_ROOT\Interface\{0C733A30-2A1C-11CE-ADE5-00AA0044773D}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-000000000046}]
@="IStream"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-000000000046}\NumMethods]
@="14"

[HKEY_CLASSES_ROOT\Interface\{0000000c-0000-0000-C000-000000000046}\ProxyStubClsid32]
@="{00000320-0000-0000-C000-000000000046}"

Thank you very much admin_matt!

argeldeggy

well you probably don't have a printing service

DMaple

I found that entering this command via.

Start > Run

and then type

regsvr32 shdocvw.dll

I think it reconnects shodocvw.dll with all files it should link to, like preview.dlg.

I can't recall were I discovered this, but I've had that problem before and it reoccured recently, and thankfully that command (that I'ld totally forgotten about) was still in the list of recent commands.

There are a number of weird problems that it fixes, including not opening webpages in new windows in Internet Explorer. Searching on the web I've found a few others you can try...

regsvr32 Shell32.dll
regsvr32 Oleaut32.dll
regsvr32 Actxprxy.dll
regsvr32 Mshtml.dll
regsvr32 Urlmon.dll

Not used these myself but they tend to clear up explorer errors caused by scripting.

grumpasav

Refer to Jori's solution - this is THE fix. Works for windows 98SE as well

fredg

Hi,
The easiest way to solve not being able to print email is just to simply re-install Internet Explorer 6.
From the Windows Update Setup files, click on the IE6setup.exe.
Then, choose the Custom re-install.
Click on Internet Explorer and Outlook Express.
After re-booting, the printing should work fine.
Best wishes,
fredg