getting ii script error when trying to print

oldtech1 · #1 Apr 3, 2008, 10:43 AM

I have a user with Outlook 2003 the gets an error box with the following info inside. box name is internet explorer script error contains:
Line: 2021 (I know what that means)
Char: 1
error: Unspecified error
Code: 0
URL: res://ieframe.dll/preview.dlg

can anyone help me with this? This user can not print anything from within her Outlook. We have already run Detect and Repair and that did not help.

chuckhole · Apr 3, 2008, 01:00 PM

I would assume that you also have Internet Explorer 7 installed?

Review the following Microsoft KB article 931657: The e-mail message header does not print when you try to print an e-mail message by using either Microsoft Office Outlook 2003 or Microsoft Outlook Express



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