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GSaki · Jul 9, 2012, 02:02 PM

I recently purchased a Crosswinds ceiling fan and had it installed.
We do not have a designated wall switch to operate the fan, so we had to get a model with a remote (high ceilings). The light seems to pop on at various times during the day and now the fan also turns on by itself. Besides the easiest answer of a ghost, what could possibly cause this problem? A short? Crossed wires? My wife is ready to move out, so any advice would be greatly appreciated. Thank you.

Stratmando · Jul 9, 2012, 02:17 PM

I think the DIP switches were left at factory settings, I would change the code on transmitter and receiver.
Not all offs, all ons ar alternate, try a random set on both.
Neighbor may have the same fan?

Handy Bear · Jul 9, 2012, 04:23 PM

Originally Posted by Stratmando

I think the DIP switches were left at factory settings, I would change the code on transmitter and receiver.
Not all offs, all ons ar alternate, try a random set on both.
Neighbor may have the same fan?

Stratmando is right on the money. The fan remote uses a RF signal that can travel over 100 feet. All fans in the house should be reset to unique dip switch settings prior to installation so they will not inadvertently control other fans.

I am a handyman and I change the settings even if there are no other remote fans in the house.

Please ensure that the setting for the remote matches the setting in receiver under the fan's canopy.

P.S. The installer should be made responsible, he should know better.

ballengerb1 · Jul 9, 2012, 04:38 PM

You guys are very likely correct about a neighbor's signal, changing the switches should do it but I am unclear why you think the installer should have known better.

Handy Bear · Jul 9, 2012, 04:48 PM

Any time a customer pays for a service there is a reasonable assumption of competence. Therefore, as a professional, the installer should be held accountable for not changing from the factory setting as recommended in the installation instructions. I know it's recommended as I install ceiling fans all the time.

I would expect nothing less than to have my customers hold me accountable for the quality and competence of my work.

ballengerb1 · Jul 9, 2012, 05:35 PM

Stratmando offered a thought about factoy settings and now it's a fact and we are blaming the installer? That is kind of a stretch. For all we know, factually, the installer may have changed the codes and a neighbor picked the same code. BTW we have not factually established that there is a neighbor using the same code. There are many devices using RF signals such as door openers, TV remotes. I have a 433 hz wireless thermometer that can turn on my garden low voltage lights.