[NCJon]

A recently remodeled home I just purchased has a Hampton Bay ceiling fan and light that is controlled only by remote -- no pullchains and no wall switch.

It's been acting strange, with the lights coming on and off without anyone touching the remote, for the last couple of days. Then tonight it turned on -- both the fan and light -- and won't turn back off.

I replaced the battery in the remote first, then took apart the base and reset the dip switches on the receiver and the remote. It still won't turn off.

I'm assuming that I most likely need a new receiver, but I was hoping to confirm my suspicions.

So I have two questions:

1) Am I right and a new receiver is needed?
2) If that is the case, how difficult of a repair is that?

[NCJon]

So I called King of Fans this morning. They want to charge me $42 +shipping for a new receiver for their faulty fan. Says only the motor is covered by the 'lifetime warranty.' When I started arguing, the customer service rep hung up on me. She never even mentioned the dip switches as a possibility, which I hadn't brought up either.

Any thoughts?

[NCJon]

In closing -- I enjoyed the conversation with myself -- I bought a new receiver unit from Home Depot for much less than what King of Fans was offering. I'm annoyed that neither Home Depot nor King of Fans would replace the thing for free, but whatever.

I installed the new receiver and everything is running fine again.

[ceilingfanrepair]

I didn't know that the receivers sold at Home Depot were drop in replacements for those fans without pullchains. I'm glad it works.

Ceiling fan remote controls - help and FAQ- Ceiling Fans N More

[NCJon]

I was surprised too, because everything I'd found here and at other sites about folks having problems with the remote systems involved getting a new one from the company.

They had a remote/receiver package right on the shelf at Home Depot. It's a slightly different model than what was originally in the fan, but it's working fine.

[ceilingfanrepair]

The receivers at Home Depot, etc, will work as drop in replacements for any other 5 wire receivers. NOT for receivers that have 6 or more wires.

[drn1023]

I'm having that problem right now. No switch or pull cords. My fan is only about 4 years old and the light stays on all the time. I have it wired through the wall switch, so I can still turn it off, and the fan works perfectly, but the remote for the light won't do a thing. Mine has the round yellow box with the square plug in it. I believe I was told it was a "C7" receiver, and has been replaced with a newer one. A place in FL quoted me 59.00 + s&h for it. For that price, I'll drill a hole and put in a pull chain. Dennis

[ceilingfanrepair]

You can do that. I would also contact the manufacturer of the fan, some of these online parts suppliers are a bit pricey.