We just installed a Hampton Bay Edgemont ceiling fan that runs with LED bulbs. The fan works fine, the only problem is that the light is very dim (think night light). Is this normal? If not, is it something we can fix or do we need to return the fan? Thanks for your help!

ballengerb1

I think you have a remote. Try holding down the light button for about 10 seconds. It should get dimmer and dimmer and the go back to full bright.

shanynpt

I checked the box, however, there is no remote, and the manual specifically states, "this light can not dim."

ceilingfanrepair

I'm not familiar with this particular model.

If the lights are not controlled from a remote, how are they controlled?

Do the lights work when the fan is off?

shanynpt

The lights are strictly on an on/off switch from the wall. The light functions with and without the fan - just very dim. If it helps - the model number is: 557-268.

ballengerb1

Is the light switch on the wall a dimmer? Try your multimeter on the feed side of the switch to insure there is 110vac, Then try shorting the two switch wires, did the bulb get brighter? I do not find Edgemont anywhere, are you 100% positive of your info?

shanynpt

The light switch is not a dimmer as the fan states it cannot be. We're positive the current and voltage are fine as the previous light worked just fine! It is indeed an Edgemont model purchased from Home Depot.

ballengerb1

OK and what happened when you shorted the two wires at the switch? Do you recall the exact voltage reading when you checked it?

ceilingfanrepair

I can find the model, but it doesnt have a picture to show what type of light it is-- the sort built into the housing that is supposed to be dim, or a downlight. It has LED bulbs so I can imagine it is NOT supposed to be very bright. I would exchange the fan for another one and see if the same problem occurs.

Stratmando

After checking voltage in and out of switch. Check voltage at light kit.