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Hampton bay ceiling fan lights & fan not operating

Asked Jul 8, 2006, 01:35 PM — 16 Answers
Hello, appreciate any help. It just stop working can't honestly say what stop working first or if it happened at the same time. The switch at the wall is working. So I'm assuming it is getting power? I took the bulbs out and disconneted the lower unit by glance everything appears to be fine. I didn't continue to go to the ceiling to look at those connections. I thought that maybe the housing that holds the bulbs wire etc malfuntioned and needs to be partial or totally replaced? This fan has a remote, 2 pull chains and a swich for fan direction any advise out there? Thanks

16 Answers
ceilingfanrepair's Avatar
ceilingfanrepair Posts: 5,738, Reputation: 616
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#2

Jul 8, 2006, 02:29 PM
How do you know the switch at the wall is working, if neither the fan nor the light is working?

Check this troubleshooting guide:

http://www.ceiling-fans-n-more.com/c...ng-and-FAQ.php

Also, since it has an add-on remote receiver, you could try bypassing/removing that, to see if the remote is the problem.
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jungerama's Avatar
jungerama Posts: 2, Reputation: 1
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#3

Jul 8, 2006, 10:38 PM
The switch is a 2 gang on the wall. I replaced the one and when that didn't work I switched them and the same side keeps working. The other switch controls ceiling lights not part of the ceiling fan unit. What did you mean and how would I proceed to by pass the remote?
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ceilingfanrepair's Avatar
ceilingfanrepair Posts: 5,738, Reputation: 616
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#4

Jul 9, 2006, 12:59 AM
The remote receiver is in the ceiling canopy of the fan. Remove it and wire the fan as you would without it. Here are wiring instructions:

http://www.ceiling-fans-n-more.com/c...fan-wiring.php
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ceilingfanrepair's Avatar
ceilingfanrepair Posts: 5,738, Reputation: 616
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#5

Jul 9, 2006, 01:00 AM
PS, you checked the switch (by swapping with another fixture) but that doesn't rule out the wiring between the switch and fan. However, since this is a remote fan, that's most likely where the problem is. Remotes suck.
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lmg's Avatar
lmg Posts: 1, Reputation: 1
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#6

May 30, 2007, 10:48 PM
The remote for my hampton bay ceiling fan/light quit working altogether out of the blue this evening. Replaced the battery in remote... Appeared to be working. (red light indicator came on when buttons were pushed) but still no fan/ lights.... Did some looking at possible fixes on this website and it mentioned the toggle switches within the remote unit that may have toggled themselves to a different position.
So I did as they suggested... Toggled them one at a time.... BINGO ! Everything works like a champ again !
Whew !
Thanks for the insight and help ! Took about 30 minutes from not working, to researching the internet and finding a fix here to actually fixing the issue.
Thanks again !
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Kennyb72's Avatar
Kennyb72 Posts: 2, Reputation: 1
New Member
 
#7

Nov 28, 2007, 02:09 PM
I have 7 wires coming out from the fan. Also 2 pull chains and a 3 speed fan
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ceilingfanrepair's Avatar
ceilingfanrepair Posts: 5,738, Reputation: 616
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#8

Nov 28, 2007, 08:27 PM
That's nice.
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duelindevon's Avatar
duelindevon Posts: 1, Reputation: 1
New Member
 
#9

Mar 23, 2009, 01:21 PM
I have hampton bay fan.it is not working.I think remote is working fine.I don't no how to open the fan. Somebedy can help me thnk you.
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ballengerb1's Avatar
ballengerb1 Posts: 25,641, Reputation: 11296
Home Repair & Remodeling Expert
 
#10

Mar 23, 2009, 02:07 PM
Ceilingfanrepair, see what you started now. We have several folks who seem to not know they can start their own post by clicking on ASK at the top of the page, should I tell them or you? LOL
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