Garage door remote not working

unluckynut · Nov 21, 2009, 01:12 AM

Yes and and thesensors have to line up with each other or they won't work. This is so if something breaks the beam the door won't close if swomething is in the way, like child!

hkstroud · Nov 21, 2009, 05:09 AM

I don't buy that logic. You didn't say but imply that the remote openers have previously worked. If the lack of sensors prevented the remotes from working they would also prevent the wall button from working. I assume you have checked batteries in the remotes.

Diane K · Nov 21, 2009, 12:13 PM

Hi Harold,
Yes, the remotes have always worked and both stopped at the same time. I, too, questioned that logic and was was told the wall button would still work and that the receiver finally realized there were no sensors.
She asked if I had to hold down on the wall button (which I do) to open the door. She said if I had the sensors, I would just have to tap it.

unluckynut · Nov 21, 2009, 12:18 PM

Correct if you have to hold the button down it is overiding the senors in case you can't get out of the garage for instantance

Diane K · Nov 22, 2009, 01:33 PM

So, do you think if I buy the sensors that will solve the problem of the remotes not working? It's worked fine for the past 10 years without the sensors. What could have happened now to trigger the receiver not to work without the sensors?

hkstroud · Nov 22, 2009, 05:14 PM

As previously stated I don't buy the logic.

If the opener has worked for 10 years without sensors, it doesn't need them now. Not all openers use light beam sensors. Some, particularly older ones, use pressure sensors. Sensors prevent closing not opening.

Do you have a lock button on the wall control? Is the door electronically locked? Sounds like that to me.

If you have replace batteries in the remotes, I would say that since neither of two remotes will work, the opener itself is defective.

unluckynut · Nov 22, 2009, 06:50 PM

Sorrry I didn't know it was 10 years old. Oops

ChristineJ · Dec 9, 2009, 05:40 AM

Thanks so much to hkstroud! I've been going crazy trying to figure out why my remotes don't work...never thinking that there was a lock on the pad. Thanks again!

Diane K · Dec 18, 2009, 09:10 PM

Ok, so I finally gave up and called a technician. I was at work, so my daughter came to the house to let him in. She tried her remote and it didn't work. Ten minutes later, he showed up. She gave him the remotes...he pushed it and it worked. He checked out the motor and receiver and couldn't find anything wrong. Can anyone figure this out out -- or, it is one of life's little mysteries?

Garage door remote not working

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