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Home > Home & Garden > Electrical & Lighting   »   Fan & light will not work with remote

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Old Oct 25, 2009, 11:15 AM
Billy Vee
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Fan & light will not work with remote
I have a Hampton Bay ceiling fan and light kit installed. The remote will not operate either but it will operate another ceiling fan in the house. I have switched the dip switches so they match this fan and light kit with the remote. The remote still will not operate either. The lights are stuck on and the fan is on medium. Any idea wht can be wrong?

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Old Oct 25, 2009, 05:26 PM   #2  
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Has it always acted like this, is this a new install?
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Old Nov 2, 2009, 09:19 PM   #3  
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Sounds like a bad receiver.

Ceiling fan remote controls - help and FAQ- Ceiling Fans N More
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Old Nov 3, 2009, 01:22 PM   #4  
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Quote:
Originally Posted by Billy Vee View Post
I have a Hampton Bay ceiling fan and light kit installed. The remote will not operate either but it will operate another ceiling fan in the house. I have switched the dip switches so they match this fan and light kit with the remote. The remote still will not operate either. The lights are stuck on and the fan is on medium. Any idea wht can be wrong?

Thanks
Hi this is Michael from Home Depot Customer Care. I’m sorry about that; I may be able to assist you with your Hampton Bay fan. Please send an email with more details to [email address]

Michael
Customer Care
The Home Depot
Atlanta, GA 30339

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