Ceiling Fan Troubleshooting & Repair Frequently Asked Questions

I'll use this space to post some answers & solutions to Frequently Asked questions

1. Hampton Bay Ceiling Fan Problems, Contact Information
2. Harbor Breeze Contact Information
3. Ceiling Fan Remote Control Problems, PLEASE READ BEFORE POSTING
4. Tips For Buying A Ceiling Fan
5. Industrial Ceiling Fans
6. Ceiling Fan Brand Recommendations
7. Industrial Ceiling Fans

...more to come!

Problems with Hampton Bay Ceiling fans are numerous on this board, so here are a couple tips:

Indeed, you're in the right place to start. Browse and search this board; you may very well find a solution to your problem. If you do not, feel free to ask: just click the "Ask About Electricical & Lighting" button at the top of this page.

If it comes down to having to make that dreaded technical support call, here is Hampton Bay's info:

Hampton Bay Ceiling Fans are made by King of Fans. They currently have no support info (manuals, faq, troubleshooting, etc.) on their site, and it seems to be always under construction, so here is their email/phone/fax/mail contact info:

Live Technical Support:
Monday-Friday EST, 8:30am-4:30pm
(Inside the Continental U.S.) 1.800.330.FANS (3267)
E-mail Support: Service@kingoffans.com

Headquarters:
1951 NW 22nd. Street
Fort Lauderdale, FL 33311
Tel: 954.484.7500
Fax: 954.484.7602
E-mail: Service@kingoffans.com

Hampton Bay finally has a website, although it does not seem to have a support section: Hampton Bay

Here are all the additional numbers I've found listed for Hampton Bay, and the companies that make Hampton Bay products. I have NO IDEA if these numbers are correct, nor am I affiliated with any of these companies, so leave me out of this!

(800) 236-3306
(800) 330-3267
(800) 749-3267
(800) 221-7977
(800) 896-4908
(800) 307-3267
(800) 431-3003
(800) 448-6857
(800) 841-1350
(877) 527-0313
(877) 898-1881
(888) 809-8989
(800) 283-6513
(877) 527-0313
(800) 654-0688 ext. 76532

To reprogram a Hampton Bay remote, you can try these instructions:

https://fjallfoss.fcc.gov/prod/oet/f...ive_or_pdf=pdf

This is the manual for the Hampton Bay Universal Remote.

If you have the FCC ID number, sometimes documents can be found on the FCC site:

https://fjallfoss.fcc.gov/oetcf/eas/...ericSearch.cfm

gave me resources to go to

mine is a Harbor Breeze

Litex makes Harbor Breeze: 1-800-527-1292

Also try this number: 1-800-444-6742

If you are having a problem with your ceiling fan remote, when asking your question, please state whether or not the fan has pullchains. Fans that have pullchains AND remotes, the remote can be bypassed, which will determine the source of the problem. If you bypass the remote and receiver and the fan now works, buy a new remote/receiver kit, available at any place fans are sold, or just use the fan without a remote.

If the fan does not have pullchains, the problem is usually either the remote or receiver. If the red LED lights up on the remote when a button is pushed, usually the problem is the receiver. To obtain a replacement receiver for such fans you must contact the manufacturer. See: Hampton Bay fans.

The answer provided an email address for service and an 800 number for the maker.

That appears to be my problem in a nutshell

Tips for buying a ceiling fan:

I. Before purchasing a ceiling fan, do some research on these boards. Certain brands are drastically more prone to problems and malfunctions than others. At some point I may publish a list of my recommendations for brands.

Ii. Remote control fans are infinitely more likely to have problems and malfunctions than fans that are hard-wired. I advise against buying a remote fan unless the feature is absolutely necessary. Again, search these boards for examples of issues that occur frequently.

Iii. Look only for the features and designs you actually need and/or desire. You pay extra for the fancy control, the fancy cutting edge decor, the fancy glassware. A comparatively more basic fan at the same price may be considerably better quality, as you are paying for only the essentials. If you must have a luxurious design or features, budget a little more and compare various fans with that design or features. Remember if you are buying a lighting showroom product at a home center price, something is getting cut to make it possible. If you are looking for the best quality fan for the least money, get the simple, stripped down, brass & wood (or all white) fan without all the extras.

Iv. For rooms with ceilings over 10', and/or porch/outdoor/utility situations where the fan is subjected to some degree of the elements, I recommend considering industrial fans. Industrial fans move considerably more air more efficiently and are often a better fan for the money. Whereas a quality residential fan may move around 8,000 cfm (of air), a quality industrial fan will move over 30,000, and quietly except for the sound of moving air. They are not decorative and usually cannot take a light, so they are only applicable for certain situations. Most are plain white or black with a simple modern design. As with all types of fans, there are some that are poor quality and others that are well made. I may publish further recommendations.