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    Ceiling Fan Troubleshooting & Repair Frequently Asked Questions

    Asked Dec 5, 2006, 04:23 AM — 13 Answers
    Check out these tips and explanations from our Electrical Expert. Of course, you're also welcome to post questions to this board for more information: Just click the "Ask about Electrical & Lighting" button at the top of the page.

    Last edited by RickJ; Dec 8, 2006 at 07:27 AM.
    Rick
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    13 Answers
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,737, Reputation: 109
    Uber Member
     
    #2

    Dec 5, 2006, 10:22 AM
    I'll use this space to post some answers & solutions to Frequently Asked questions

    1. Hampton Bay Ceiling Fan Problems, Contact Information
    2. Harbor Breeze Contact Information
    3. Ceiling Fan Remote Control Problems, PLEASE READ BEFORE POSTING
    4. Tips For Buying A Ceiling Fan
    5. Industrial Ceiling Fans
    6. Ceiling Fan Brand Recommendations
    7. Industrial Ceiling Fans

    ... more to come!
    Helpful
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,737, Reputation: 109
    Uber Member
     
    #3

    Dec 5, 2006, 10:22 AM
    Problems with Hampton Bay Ceiling fans are numerous on this board, so here are a couple tips:

    Indeed, you're in the right place to start. Browse and search this board; you may very well find a solution to your problem. If you do not, feel free to ask: just click the "Ask About Electricical & Lighting" button at the top of this page.

    If it comes down to having to make that dreaded technical support call, here is Hampton Bay's info:

    Hampton Bay Ceiling Fans are made by King of Fans. They currently have no support info (manuals, faq, troubleshooting, etc.) on their site, and it seems to be always under construction, so here is their email/phone/fax/mail contact info:

    Live Technical Support:
    Monday-Friday EST, 8:30am-4:30pm
    (Inside the Continental U.S.) 1.800.330.FANS (3267)
    E-mail Support: Service@kingoffans.com

    Headquarters:
    1951 NW 22nd. Street
    Fort Lauderdale, FL 33311
    Tel: 954.484.7500
    Fax: 954.484.7602
    E-mail: Service@kingoffans.com

    Hampton Bay finally has a website, although it does not seem to have a support section: Hampton Bay

    Here are all the additional numbers I've found listed for Hampton Bay, and the companies that make Hampton Bay products. I have NO IDEA if these numbers are correct, nor am I affiliated with any of these companies, so leave me out of this!

    (800) 236-3306
    (800) 330-3267
    (800) 749-3267
    (800) 221-7977
    (800) 896-4908
    (800) 307-3267
    (800) 431-3003
    (800) 448-6857
    (800) 841-1350
    (877) 527-0313
    (877) 898-1881
    (888) 809-8989
    (800) 283-6513
    (877) 527-0313
    (800) 654-0688 ext. 76532

    To reprogram a Hampton Bay remote, you can try these instructions:

    https://fjallfoss.fcc.gov/prod/oet/f...ive_or_pdf=pdf

    This is the manual for the Hampton Bay Universal Remote.

    If you have the FCC ID number, sometimes documents can be found on the FCC site:

    https://fjallfoss.fcc.gov/oetcf/eas/...ericSearch.cfm
    Helpful (1)
    rsclottjohnson's Avatar
    rsclottjohnson Posts: 2, Reputation: 1
    New Member
     
    #4

    Dec 21, 2006, 09:34 PM
    Comment on ceilingfanrepair's post
    Quote Originally Posted by ceilingfanrepair View Post
    Problems with Hampton Bay Ceiling fans are numerous on this board, so here are a couple tips:

    Indeed, you're in the right place to start. Browse and search this board; you may very well find a solution to your problem. If you do not, feel free to ask: just click the "Ask About Electricical & Lighting" button at the top of this page.

    If it comes down to having to make that dreaded technical support call, here is Hampton Bay's info:

    Hampton Bay Ceiling Fans are made by King of Fans. They currently have no support info (manuals, faq, troubleshooting, etc.) on their site, and it seems to be always under construction, so here is their email/phone/fax/mail contact info:

    Live Technical Support:
    Monday-Friday EST, 8:30am-4:30pm
    (Inside the Continental U.S.) 1.800.330.FANS (3267)
    E-mail Support: Service@kingoffans.com

    Headquarters:
    1951 NW 22nd. Street
    Fort Lauderdale, FL 33311
    Tel: 954.484.7500
    Fax: 954.484.7602
    E-mail: Service@kingoffans.com

    Hampton Bay finally has a website, although it does not seem to have a support section: Hampton Bay

    Here are all the additional numbers I've found listed for Hampton Bay, and the companies that make Hampton Bay products. I have NO IDEA if these numbers are correct, nor am I affiliated with any of these companies, so leave me out of this!

    (800) 236-3306
    (800) 330-3267
    (800) 749-3267
    (800) 221-7977
    (800) 896-4908
    (800) 307-3267
    (800) 431-3003
    (800) 448-6857
    (800) 841-1350
    (877) 527-0313
    (877) 898-1881
    (888) 809-8989
    (800) 283-6513
    (877) 527-0313
    (800) 654-0688 ext. 76532

    To reprogram a Hampton Bay remote, you can try these instructions:

    https://fjallfoss.fcc.gov/prod/oet/f...ive_or_pdf=pdf

    This is the manual for the Hampton Bay Universal Remote.

    If you have the FCC ID number, sometimes documents can be found on the FCC site:

    https://fjallfoss.fcc.gov/oetcf/eas/...ericSearch.cfm
    Gave me resources to go to
    Helpful
    Daveba's Avatar
    Daveba Posts: 1, Reputation: 1
    New Member
     
    #5

    Apr 7, 2007, 08:35 AM
    Comment on ceilingfanrepair's post
    Quote Originally Posted by ceilingfanrepair View Post
    Problems with Hampton Bay Ceiling fans are numerous on this board, so here are a couple tips:

    Indeed, you're in the right place to start. Browse and search this board; you may very well find a solution to your problem. If you do not, feel free to ask: just click the "Ask About Electricical & Lighting" button at the top of this page.

    If it comes down to having to make that dreaded technical support call, here is Hampton Bay's info:

    Hampton Bay Ceiling Fans are made by King of Fans. They currently have no support info (manuals, faq, troubleshooting, etc.) on their site, and it seems to be always under construction, so here is their email/phone/fax/mail contact info:

    Live Technical Support:
    Monday-Friday EST, 8:30am-4:30pm
    (Inside the Continental U.S.) 1.800.330.FANS (3267)
    E-mail Support: Service@kingoffans.com

    Headquarters:
    1951 NW 22nd. Street
    Fort Lauderdale, FL 33311
    Tel: 954.484.7500
    Fax: 954.484.7602
    E-mail: Service@kingoffans.com

    Hampton Bay finally has a website, although it does not seem to have a support section: Hampton Bay

    Here are all the additional numbers I've found listed for Hampton Bay, and the companies that make Hampton Bay products. I have NO IDEA if these numbers are correct, nor am I affiliated with any of these companies, so leave me out of this!

    (800) 236-3306
    (800) 330-3267
    (800) 749-3267
    (800) 221-7977
    (800) 896-4908
    (800) 307-3267
    (800) 431-3003
    (800) 448-6857
    (800) 841-1350
    (877) 527-0313
    (877) 898-1881
    (888) 809-8989
    (800) 283-6513
    (877) 527-0313
    (800) 654-0688 ext. 76532

    To reprogram a Hampton Bay remote, you can try these instructions:

    https://fjallfoss.fcc.gov/prod/oet/f...ive_or_pdf=pdf

    This is the manual for the Hampton Bay Universal Remote.

    If you have the FCC ID number, sometimes documents can be found on the FCC site:

    https://fjallfoss.fcc.gov/oetcf/eas/...ericSearch.cfm
    Mine is a Harbor Breeze
    Helpful
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,737, Reputation: 109
    Uber Member
     
    #6

    Apr 7, 2007, 11:41 AM
    Litex makes Harbor Breeze: 1-800-527-1292

    Also try this number: 1-800-444-6742
    Helpful
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,737, Reputation: 109
    Uber Member
     
    #7

    Apr 7, 2007, 08:17 PM
    If you are having a problem with your ceiling fan remote, when asking your question, please state whether the fan has pullchains. Fans that have pullchains AND remotes, the remote can be bypassed, which will determine the source of the problem. If you bypass the remote and receiver and the fan now works, buy a new remote/receiver kit, available at any place fans are sold, or just use the fan without a remote.

    If the fan does not have pullchains, the problem is usually either the remote or receiver. If the red LED lights up on the remote when a button is pushed, usually the problem is the receiver. To obtain a replacement receiver for such fans you must contact the manufacturer. See: Hampton Bay fans.
    Helpful
    MormorElsa's Avatar
    MormorElsa Posts: 1, Reputation: 1
    New Member
     
    #8

    Jun 5, 2007, 09:39 AM
    Comment on ceilingfanrepair's post
    The answer provided an email address for service and an 800 number for the maker.
    Helpful
    lacealoo's Avatar
    lacealoo Posts: 1, Reputation: 1
    New Member
     
    #9

    Jul 17, 2007, 08:53 AM
    Comment on ceilingfanrepair's post
    Quote Originally Posted by ceilingfanrepair View Post
    If you are having a problem with your ceiling fan remote, when asking your question, please state whether the fan has pullchains. Fans that have pullchains AND remotes, the remote can be bypassed, which will determine the source of the problem. If you bypass the remote and receiver and the fan now works, buy a new remote/receiver kit, available at any place fans are sold, or just use the fan without a remote.

    If the fan does not have pullchains, the problem is usually either the remote or receiver. If the red LED lights up on the remote when a button is pushed, usually the problem is the receiver. To obtain a replacement receiver for such fans you must contact the manufacturer. See: Hampton Bay fans.
    That appears to be my problem in a nutshell
    Helpful
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,737, Reputation: 109
    Uber Member
     
    #10

    Dec 9, 2007, 03:14 PM
    Tips for buying a ceiling fan:

    i. Before purchasing a ceiling fan, do some research on these boards. Certain brands are drastically more prone to problems and malfunctions than others. At some point I may publish a list of my recommendations for brands.

    ii. Remote control fans are infinitely more likely to have problems and malfunctions than fans that are hard-wired. I advise against buying a remote fan unless the feature is absolutely necessary. Again, search these boards for examples of issues that occur frequently.

    iii. Look only for the features and designs you actually need and/or desire. You pay extra for the fancy control, the fancy cutting edge décor, the fancy glassware. A comparatively more basic fan at the same price may be considerably better quality, as you are paying for only the essentials. If you must have a luxurious design or features, budget a little more and compare various fans with that design or features. Remember if you are buying a lighting showroom product at a home center price, something is getting cut to make it possible. If you are looking for the best quality fan for the least money, get the simple, stripped down, brass & wood (or all white) fan without all the extras.

    iv. For rooms with ceilings over 10', and/or porch/outdoor/utility situations where the fan is subjected to some degree of the elements, I recommend considering industrial fans. Industrial fans move considerably more air more efficiently and are often a better fan for the money. Whereas a quality residential fan may move around 8,000 cfm (of air), a quality industrial fan will move over 30,000, and quietly except for the sound of moving air. They are not decorative and usually cannot take a light, so they are only applicable for certain situations. Most are plain white or black with a simple modern design. As with all types of fans, there are some that are poor quality and others that are well made. I may publish further recommendations.
    Helpful

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