no sound, asus mother board built in sound card

Joka6969 · #1 Jun 16, 2006, 09:59 AM

My comp plays no sounds.
All drivers are installed and i have re installed them 2.
Its well annoyin.
Any help with this would be great.
Thanks

NeedKarma · Jun 16, 2006, 10:03 AM

Would you happen to have the exact model number of the board? Do you have an external sound card installed?

LTheobald · Jun 16, 2006, 10:07 AM

Need, this is a friend of mine. I believe his sound card is onboard his mobo and hopefully he'll reply with the model no.

OK James - first the stupid question. Have you checked it's not muted. You might have muted it before the upgrade and forgot about it. I know you're not that stupid but it's always best to check.

Did you check the Device Manager (Control Panel >> System >> Hardware Tab >> Device Manager button). Ensure there's no yellow question marks or red crosses under Sound, video & game controllers.

Also while in control panel, check the "sound and audio" properties. Check that a device is selected on the audio tab.

Joka6969 · Jun 16, 2006, 10:13 AM

no external sound card, the board is a asus p4c800 or p4p800

NeedKarma · Jun 16, 2006, 10:13 AM

James - you're in good hands, I'll bow out.

Joka6969 · Jun 16, 2006, 10:14 AM

thanks for your help need

checked all that mate. no yellow ! or any red X.
i am stupid enough to have just muted it but i didnt. Wish i did though.

LTheobald · Jun 16, 2006, 10:19 AM

Quote:

Originally Posted by NeedKarma

James - you're in good hands, I'll bow out.

Don't bow out! That's why I pointed him in this direction - to get help

I suck at hardware problems

Here's a random one. Try going Start >> Control Panel >> Add/Remove Programs. Do you have anything called SoundMAX there? Don't remove it if you do. Just wondering if that's installed.

NeedKarma · Jun 16, 2006, 10:32 AM

I good troubleshooting step would be to see what Windows is attemping to use for sound. Go to Start > Control Panel > System, Hardware tab, click on Device Manager, expand the Sound entry - are there any red x or yellow exclamation marks?

Joka6969 · Jun 16, 2006, 10:36 AM

LEE: Nothing in there with soundmax.
NEED: No yellow ! or red X.
Any other ideas?

NeedKarma · Jun 16, 2006, 10:43 AM

Are you plugging your speakers into sound port that is part of the motherboard (near all the other ports such ethernet jack, USB ports, etc.) or are they plugged into a add-on card in the slots below?

Are the speakers plugged into the green hole? (sound output)

Have the speakers been used elsewhere and are known to be working well?