computer or server?

tyieka · #1 Dec 20, 2005, 08:26 PM

When we sign on to the net with the auto dialer attached to our server after 5 or 10 minutes it cuts off but if e open the server folder and sign on from there then place it down in the tray it will remain uniterupted 24/7 is it the server or does the computer have something wrong with it??? thankyou for your time.
Tyieka

LTheobald · Dec 21, 2005, 02:08 AM

I'm not exactly sure what software you are using but it sounds like it's telling the dial up connection to disconnect after a set amount of idle time.

What are you trying to do exactly? This talk of servers and the server folder has me confused a little.

tyieka · Dec 21, 2005, 03:44 AM

we use aol as are conection to broad band this was set to auto dialup when the comp is turned on but this keeps cutting off, however if we go to the aol
folder and dial up from the icon there it stays on we are going to look at the settings for the auto dialer to see if we an change them.

Thankyou for your help.

tyieka

tyieka · Dec 21, 2005, 03:09 PM

yes we did speak to their support team amd did what they said to do which was uninstall then reinstall but it does not help.



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