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Home > Business & Careers > Customer Service   »   Telephone ethics

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#1  
Old Aug 15, 2005, 03:51 PM
PatrickS
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Telephone ethics
Hello,
I am looking for FREE telephone ethics for a customer service department.
ex: how to answer the phone, how to end a phone call, what to avoid...
If you have any information, please let me know

Thank you for your help,
Patrick

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Old Aug 16, 2005, 04:41 AM   #2  
RickJ
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Here are some links that look helpful.
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Old Nov 26, 2007, 11:47 PM   #3  
wilmavdwalt
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]Hello,
I am looking for FREE telephone ethics for a customer service department.
ex: how to answer the phone, how to end a phone call, what to avoid...
If you have any information, please let me know.

Thank you for your help,
Wilma vd Walt
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