Telephone ethics

PatrickS · #1 Aug 15, 2005, 04:51 PM

Hello,
I am looking for FREE telephone ethics for a customer service department.
ex: how to answer the phone, how to end a phone call, what to avoid...
If you have any information, please let me know

Thank you for your help,
Patrick

RickJ · Aug 16, 2005, 05:41 AM

Here are some links that look helpful.

wilmavdwalt · Nov 27, 2007, 12:47 AM

]Hello,
I am looking for FREE telephone ethics for a customer service department.
ex: how to answer the phone, how to end a phone call, what to avoid...
If you have any information, please let me know.

Thank you for your help,
Wilma vd Walt

Jansipt · Oct 6, 2009, 12:17 AM

Hello,

I am looking for FREE telephone ethics for a Consultancy department.
ex: how to answer the phone, how to end a phone call, what to avoid...
If you have any information, please let me know

Thank you for your help,
Jansi



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