customer service

hayz23 · #1 Apr 28, 2008, 06:45 AM

how can u be a very customer service representative??

what are the FAQ ON customer service?

Curlyben · Apr 28, 2008, 06:59 AM

First rule: Treat everyone how you would expect to be treated.
After all we are all human and a pleasant attitude achieves more than a belligerent one.

twinkiedooter · May 22, 2008, 01:23 PM

Listen to what the customer has to say for starters and don't interrupt. Wait until they are finished speaking. If they have a problem, try to solve it for them. If they have a complaint, be polite and try and help them with the complaint.

ttara81 · Jun 30, 2008, 07:51 PM

NEVER be rude to a customer! No matter how much they fuss at you or what name they call you....always present a positive attitude with a smile!

Always remember....the customer signs your paycheck. Without them, you may not have a job!



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