Our goal from the very beginning was to make sure we are in compliance with all government, DMA and each state’s rules and regulations.
The National Small Business Alliance is a membership organization for small businesses with 10 employees or less. As such, we only solicit small businesses, not consumers. We obtain all our calling lists from some of the largest and predominant business-to-business lists houses in the country that state categorically that they rigorously bounce their lists against the national, state and regional Do Not Call Lists. In addition, we do maintain our own in-house list. In order for us to call anyone, there telephone number/s had to be listed as a business number at some point.
If a consumer requests a copy of our "Do Not Call" policy, we will send a copy via U.S. mail or electronic mail.
Consumers may request, by telephone or in writing, that our company stop calling them and place their name on a "Do Not Call" list. Although we may ask for your name, address and telephone number, we will accept your request even if you only provide your telephone number. You have a right to have calls stopped and to be put on our "Do Not Call" list even if you are still a customer.
When we receive your request, your telephone number is added to our "Do Not Call" list within 30 business days. In some cases it may take up to 30 business days for your telephone number to be removed from other company wide calling lists. Your request will stay on our list for at least 5 years. If you move, change your telephone number, or add an additional telephone number, you must provide us with the new telephone number in order for us to prevent calls to that number. We will not share the information you provide with anyone except affiliated companies or subsidiaries without your prior written permission.
All employees that engage in outbound telephone solicitation are trained in this policy and made aware of these procedures before they are allowed to place calls to consumers. Managers, supervisors, or trainers review the policy with these employees weekly.
If the consumer notifies us that they have received a telephone call from us after they have already requested to be placed on our "Do Not Call" list, we will apologize for the intrusion and have a manager or supervisor investigate. The manager or supervisor will also personally confirm that the telephone number is on the "Do Not Call" list. Upon request, we will mail the consumer a confirmation that their telephone number is on the list.
The Direct Marketing Association (DMA) offers a free service to consumers called the "Telephone Preference Service" (TPS), which will typically reduce, but not eliminate the number of telemarketing calls received. Consumers may have their name added to the TPS at no charge by sending a written request to the DMA. Your written request must include your name, complete address, telephone number and signature, and should be sent to: DMA Telephone Preference Service; PO Box 9014; Farmingdale; NY 11735. The DMA states that the TPS is updated quarterly and it may take up to three months after your name is entered before you begin to see a reduction in calls. To learn more about this service, visit
http://www.the-dma.org/consumers.
The methods and procedures in this "Do Not Call" policy are reviewed by CEO/President monthly.
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