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    macman11393's Avatar
    macman11393 Posts: 72, Reputation: 5
    Junior Member
    		  
    #1

    Mar 21, 2010, 08:43 PM
    Trying to switch virus protection systems but cant get rid of adaware
    For the charter bundle package I get the firewall and virus protection for free but I need to have all other virus protections/fire walls off to install it and I know I have a Ad-aware program on and something called the threat work alliance on also but when I go to add or remove programs their not in there is there a way to get to them and get them out with out having to wipe my PC and having to transfer all my pictures and music I would rather not have to do all that work thanks allot too.
    FadedMaster's Avatar
    FadedMaster Posts: 1,510, Reputation: 148
    Ultra Member
    		  
    #2

    Mar 22, 2010, 02:18 PM

    Don't use Charter's software. It's bulky and causes problems.

    What version of Windows are you running (sounds like XP)? Have you looked in the start menu for the uninstallers? Sometimes a program's uninstaller will not show up in the Add/Remove Programs, but will show up in the start menu.

    For anti-virus and anti-spyware, I recommend using Avira (Avira AntiVir Personal - FREE Antivirus) and Malwarebytes (Malwarebytes). If you feel you need a firewall beyond what is provided with Windows XP and later, then I would use Comodo (Download Comodo Firewall).

    On a side-note, it is never a bad idea to have your pictures and music backed up anyway, just in case something happens.
    InfoJunkie4Life's Avatar
    InfoJunkie4Life Posts: 1,409, Reputation: 81
    Ultra Member
    		  
    #3

    Mar 23, 2010, 09:09 AM

    Quote Originally Posted by lavasoftsupport.com
    1. Click on "my computer" and navigate to your Lavasoft Ad-Aware folder (C:\program files\lavasoft\ad-aware \

    2. Run the file unregaaw.exe

    3. Delete the entire ad-aware folder

    4. Delete your Lavasoft Ad-Aware link in your start menu (if present)

    5. Delete the Ad-Aware icon(s) from your desktop(if present)

    6. Navigate to C:\Documents and Settings\[User Name]\Application Data\Lavasoft and delete the entire Lavasoft folder.

    7. Empty your trash bin

    8. Reboot.
    It may help to do this in safe mode.
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