For the charter bundle package I get the firewall and virus protection for free but I need to have all other virus protections/fire walls off to install it and I know I have a Ad-aware program on and something called the threat work alliance on also but when I go to add or remove programs their not in there is there a way to get to them and get them out with out having to wipe my PC and having to transfer all my pictures and music I would rather not have to do all that work thanks allot too.