Hi,
Here is a listing of free programs I use, and the suggested way to use them:
If you think you already have Spyware/Advertising Ware in your computer, run these as follows:
AdAware at:
http://www.lavasoftusa.com
Download: AdAware_SE V 1.06
CWShredder at:
http://www.trendmicro.com/cwshredder/
Click on the "Remove CoolWeb Search" button to download
Both of the above programs run better and much faster when run in SafeMode.
To get into SafeMode:
Re-boot the computer, and immediately after starting up, Press and hold down, F8, at top of keypad.
When the options show on the screen, use the up and down arrow keys on the keyboard to select
"Safe Mode".
Press Enter
It's best to run the AdAware scan first; 3 times; then re-boot.
Then, run the AdAware scan again 3 times. Then, run CWShredder.
Re- Boot.
Reason for running so many times:
Some of these trojans' files can be deleted the first time; leaving some others; but on re-boot, they re-write the files that were deleted.
Running multiple times deletes most of it the first
time.
If you wish to have a great program, after you clean out Spyware/Advertising Ware:
This program stops this stuff from getting into the computer in the first place, by placing URL's in the browser, stopping them instantly. One of the Very Best free programs anyone can download!
SpyWare Blaster 3.4
http://www.javacoolsoftware.com/sbdownload.html
Free online scan at:
http://www.trendmicro.com/spyware-scan/
The SpyWare Blaster 3.4 is excellent at stopping spyware from getting into the computer in the first place. I haven't found any spyware using AdAware since installing SpyWare Blaster.
I do wish you the best of luck.