popups from an unknown source

penelopecat · Mar 1, 2005, 01:19 PM

I keep getting these popup ads that start off with a URL that includes "documentsandsettings/localsettings/temp" and then changes to the ad's URL. I've noticed it also creates folders labeled DlfnTmp1, DlfnTmp2, etc. in the documentsandsettings/localsettings/temp folder. I can't figure out what's causing these popups. I've already uninstalled DeskAd Service using Control Panel -> Add & Remove, but the problem is still occuring. When I run Spybot, it says there's no spyware, and yet I keep getting these popups.

When I run ad-aware, I get DealHelper. So I tried a search on the net for removal instructions, but none of the files that the instructions list to delete are actually on my computer.

It seems to be only on IE, but occasionally they come up even when I'm using FireFox. Any idea what's causing this? It's been happening ever since I visited dictionary.com and not only were there a lot of popups blocked but it kept requesting access to download .exe files and eventually caused my computer to crash. (That got fixed when I used restore and restored back to the day before I visited dictionary.com.)

walt17 · Mar 5, 2005, 06:04 PM

I didn't notice it mentioned, so are you using a pop up blocker? Adware and virus protection won't stop all popups.

thebriggsdude · Mar 5, 2005, 08:34 PM

it was mentioned that she used IE and firefox, don't know about IE or not if she has the google toolbar, but firefox will block em.

penelopecat · Mar 6, 2005, 01:27 PM

Yes, I have a popup blocker on both Firefox and IE. I know all popups can't be blocked, but at least the random ones that come up even when I don't have any browser open have stopped, not to mention the ones that were on IE windows, but I was only on Firefox.

fredg · Mar 7, 2005, 05:02 AM

Hi,
Here is a link about Deal Helper.

http://forum.us.dell.com/supportforu...ssage.id=36114

It is a very long process to get rid of it.

You might try downloading/installing Microsoft's Anti-Spyware program, available from Windows Update., or http://www.microsoft.com

Best of luck,
fredg

penelopecat · Mar 7, 2005, 04:31 PM

Actually, apparently it's not deal helper, because that stopped showing up on adaware just a day or two after I posted the problem.

cremedies · Mar 20, 2005, 12:25 AM

You may also try the 7 day free trial of "Adware Away". This program solves a variety of spyware issues with a single program rather than using several others.
You can just google the name to find the download site.



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