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Home > Computers & Technology > Computers for Beginners   »   hotmail and msn access

 
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Old Apr 12, 2004, 12:54 PM
dawnxxx
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hotmail and msn access

can anyone help me? I have tried to sign in to my hotmail account and msn messenger and each time I do it says" signing in (attempt 2,3,4,5) we can not sign you in, there may be a problem with your internet service or our service." It also tells me to try again later. I have not been able to sign in now for over a week. I have checked my internet service and can get onto other websites and use outlook express email. It also says that hotmail and msn services are running with no problems, but still I can't access mine. When I tried to sign into msn, this came up and I don't know what it means 0X81000370. I am using windows XP and messenger 6.1. Please can someone help I am desperate.

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Old Apr 13, 2004, 01:12 AM   #2  
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Re: hotmail and msn access

This will solve your problem

1.Either right-Click on Internet explorer icon and then click on properties or e start internet explorer

2. go to tools ->internet options->clicK ' Advanced' tab

3. scroll down to security sub-heading and out check mark in the box ' Check for server certificate revocation(restart required)'

4.Click o.k.

5.next click on security tab

6. select trusted sites

7. click on "Sites..."

8.Click on "Add" and add the following sites

messenger.hotmail.com
loginnet.passport.com
login.passport.net
memberservicesnet.passport.net

n.b: do not check 'Require server verifiation..."

9.click o.k.

10. high light trusted sites again and this time go to custom level

11. in that page you can see 'Reset custom settings".
In REset to: click the drop down and select "LOW"

12 click o.k. and restart. Msn shall now work
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Old Apr 19, 2004, 03:15 PM   #3  
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Re: hotmail and msn access

If you are using norton firewall, and when you try messenger 6.1
you can have a 0x81000370 error.
you must configure the access:
control access configure
microsoft msn messenger: check "automatic"
if other choice like "autorise all" you can have the error message.
and passport.net will not work; the "symantec security check" test (see symantec website" telling you have a server error.
to secure network, download and try :
Microsoft Baseline Security Analyser 1.2 (MBSA)
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