Ask Experts Questions for FREE Help!
  Advanced
Register  |  Log in  
   Ask    
 Answer  
  Help  

Ask QuestionsprogressAnswer QuestionsprogressBuild ReputationprogressBecome an Expert
 
Free Answers in 3 Easy Steps

Register Now
3 Steps

At Ask Me Help Desk you can ask questions in any topic and have them answered for free by our experts. To ask questions or participate in answering them you must register for a free account. By registering you will be able to:
  • Get free answers from experts in any of our 300+ topics.
  • Accept money for answers that you provide.
  • Communicate privately with other members (PM).
  • See fewer ads.

Home > Computers & Technology > Computers for Beginners   »   remote access

 
Thread Tools Display Modes
Question
 
 
#1  
Old Aug 2, 2007, 05:43 AM
UsBlkgal's Avatar
UsBlkgal
Junior Member
UsBlkgal is offline
 
Join Date: Jun 2007
Posts: 87
UsBlkgal See this member's comment history on his/her Profile page.
remote access

Our ex (?) friend can remotely access our computer. (We did not authorize he just helped himself to the priveledge on the pretext of helping my husband with ebay purchases.

What can we do? Can he access our personal computer information, i.e. on line credit purchases?

How do we disarm him from our computer?

Reply With Quote
 
     

Answers
 
 
Old Aug 2, 2007, 05:45 AM   #2  
Administrator
Curlyben is offline
 
Curlyben's Avatar
 
Join Date: Mar 2005
Location: Behind You !!
Posts: 6,788
Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.Curlyben See this member's comment history on his/her Profile page.
Pay to call Curlyben for advice ($1/min)
Call Curlyben via Skype™
It really depends on what he is using for access.
Best to have a look through the Add/Remove list and uninstall ANYTHING that mentions remote access.
  Reply With Quote
 
     
 
 
Old Aug 2, 2007, 06:21 AM   #3  
Full Member
jstrike is offline
 
Join Date: May 2007
Location: Wisconsin - Go Packers!
Posts: 392
jstrike See this member's comment history on his/her Profile page.
Most importantly change all your passwords.

These instructions are for XP Pro, if you have the home version or Vista they will differ.

Right click on the My Computer icon and select properties.
Click the Remote tab.
Uncheck the checkbox under Remote Assistance and uncheck the box under Remote Desktop.
Under Remote Desktop click the Select Remote Users button and remove any names that appear in there. If there is a name in there for an account that you did not create make a note of it. You'll need to delete or at least disable that account. I recommend the latter at first to make sure you don't delete something unnecessarily.

Do this next step with caution. If you disable the wrong account you may have some serious problems with Windows.
Open the control panel and go into User Accounts, click the Advanced tab and then click the Advanced button.
Select the users folder and look at the logins....if any names jump out at you as being a login that he would have created then double click on it and check the disabled box. If there is a guest account, make sure you disable that. If you are not sure then don't change it.

As Curlyben suggested check the Add/Remove programs and look for things like VNC, PC Anywhere, Remote PC or GotoMyPC.
  Reply With Quote
 
     
 
 
Old Aug 2, 2007, 06:32 AM   #4  
Computer Expert
ScottGem is offline
 
ScottGem's Avatar
 
Join Date: Jan 2003
Location: LI, NY - USA
Posts: 25,180
ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.ScottGem See this member's comment history on his/her Profile page.
Pay to call ScottGem for advice ($.75/min)
Call ScottGem via Skype™
It might have been a one time thing where your husband e-mailed him a request for assistance. But it would depend on how he did it and hos you have your system setup as to what he can access.
  Reply With Quote
 
     
 
 
Old Aug 3, 2007, 07:01 AM   #5  
Junior Member
UsBlkgal is offline
 
UsBlkgal's Avatar
 
Join Date: Jun 2007
Posts: 87
UsBlkgal See this member's comment history on his/her Profile page.
Wow, I want to thank everyone for this prompt advice! You never know what some people are thinking especially when this person is sometimes unpredicatible. Especially since he was a user on our computer and would just sit here using our computer for hours most days. He could also access our computer remotely to check our business transactions.

He may not be that malicious, but I always like to be prepared for the worst.
  Reply With Quote
 
     


Thread Tools
Display Modes

 
Similar Sponsors

Similar Threads
Question Asker Forum Answers Last Post
Login access denied for remote pc. ajjuchakri Networking 0 May 23, 2007 10:28 PM
internet access in remote location TISHA Internet & the Web 3 May 15, 2007 05:15 PM
Remote access from PC to mobile phone arian30 Cell Phones 3 Feb 8, 2007 03:14 AM
I need to give remote access to 2 user R1cKy Networking 1 Aug 19, 2005 01:58 AM
Cannot access Microsoft Outlook remote email oli Computers for Beginners 3 Mar 20, 2005 05:27 PM




Copyright ©2003 - 2007, Ask Me Help Desk.
All times are GMT -8. The time now is 08:31 PM.