Dear Sir
I am the owner of a Nissan Tino that I purchased new in July 2005; shortly after that I found I was locked out of the car whilst the key was in the ignitions and the car engine was running. After sometime I was able to gain access using the spare key. This situation has recurred a number of times and therefore I reported the problem to both Nissan Customer Care line and my local Nissan agent. Unfortunately neither seems interested or able to offer any help.

The owners manual clearly states, in two paragraphs, that this should not happen. After a number of visits to the local Nissan agent the Service Manager informed me that I must be locking the door as I left the car and that the statement in the owners manual was simply an error in printing.
Neither point can I accept, however this last point I find difficult to believe as the car had been in production for a number of years and to have allowed a printing error to still be in the owners manual at this time seems an unreasonable explanation. As this was the official line I had to live with it. However I have now obtained a copy of the Nissan Tino Workshop Manual. It is interesting in that on page EL –257 there is a paragraph under the heading Key Reminder System. I have copied it below,

“ If the ignition key is in the ignition key cylinder and the driver door is open, setting lock/unlock switch, lock knob, key or multi-remote controller to LOCK locks the door once but then immediately unlocks all the doors. (Signal from door unlock sensor driver side)”
Pages follow to diagnoses problems with the power door locking system specifically for the key reminder system. Pages 309 and 310 go on to detail the tests to be carried out.

So the explanation of two erroneous paragraphs in the owner’s manual, given to me by the agent and recently repeated by Nissan seems unreasonable in the extreme.They obviously had knowledge of the Key reminder facility all the time.
A friend has a Nissan X-trial and the same information appears in his owner’s manual as in my manual but the key reminder system works as described with his vehicle so this KEY REMINDER facility appears to be part of the Nissan design philosophy.
I have also seen a similar statement in the Nissan NOTE owner’s manual.

Could anybody please help as being locked out of ones car if I had a baby or a frail elderly person inside could be a very serious health and safety issue?


Sincerely