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Home > Home & Garden > Cars & Trucks   »   Chrysler dealer recommends throttle body cleaning

 
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Old Jan 16, 2007, 08:24 AM
Augy123
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Chrysler dealer recommends throttle body cleaning

I have a 2005 Dodge Caravan and it's going in for a 30,000 service. Dodge recommends oil change ($20), tire rotation ($20), and tranny flush ($150).

Dealership says they recommend a Throttle Body Cleaning for another $90.

The throttle body cleaning sounds a little high priced and I'm not convinced it's necessary. Opinions? Thanks.

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Old Mar 19, 2008, 08:21 PM   #11  
RickMN
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My biggest objection to flushing is with the shops that flush with Dexron and then add a bottle of "converter". I also have a problem with the shops that flush with a chemical. If you're going to flush with ATF+4, I'm fine with that. I've just seen way too many shift problems crop up after a flush with Dexron and chemical cleaners.

I second the motion for brake fluid flush. But I use test strips to test the fluid it rather than just rely on time and mileage.
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Old Mar 20, 2008, 04:04 AM   #12  
mopar guy
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This Post Is To Rick Mn , Its Kinda Interesting How Narrow Your Information Is , Im Curious Why You Did Not Mention That Chrysler Has Its Own Line Of Flushes They Recommend , There Is Even A Labor Operation For The 3 Part Fuel Kit , The Chrysler Flush Line Is Actually Wynns Products That Are Private Labeled With Chryslers Name, They Have Entire Program That Includes Coolant , Trans, Brake ,power Steering , Diff Services . Rick, Keep In Mind While Your Doling Out Good Advice To People , The #1 Cause Of Trans Failure Is Fluid Breakdown , $150.00 For A Trans Flush Is Cheap Insurance .
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Old Mar 20, 2008, 12:24 PM   #13  
Augy123
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Hey thanks for the "timely" responses...just kidding, it's all good info (but I posted the question over a year ago).

Regardless, since that visit to the dealership I had another (and last) visit. My wife had a "free" oil change offer from them at just over 36,000 miles (end of warranty). As brief as possible...she called me at work to tell me the dealership service department was recommending (in addition to the "free" oil change) that she flush the tranny, clean some "idling sensor" (something like that...can't remember exactly), and that the tie-rods needed replaced! They pressured her but, God love her, she held her ground until she could reach me. In the mean time, she had to leave so the svc. manager tells her that it would "probably" be safe if she keeps the speed to under 25mph and just goes home. After reaching me and telling me all this, I called the manager and asked some questions. Not getting a good feeling I decided to take the van to my regular (independent) mechanic since it was out of warranty anyway. He spent an hour under the van and could find absolutely nothing wrong with any of the front end. I called the service manager back and asked him if he could explain this...he got beligerant and even suggested that I was putting my wife and 2 young children's lives in danger by driving it and then hung up on me! I was furious for a few days and spread the word. Funny, I heard from lots of people who had similar stories about how this dealership had tried to defraud them (in many, many different ways).

It is the VERY last car I will ever buy from them. It may be the last brand-new vehicle I ever buy. It also has soured me a lot on Chrysler/Dodge. I love the van but this dealership has sullied their reputation in my mind probably beyond repair.

Anyway, it's been probably 6-8 months now and the front end is still holding together...amazing!
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Old Mar 23, 2008, 05:19 AM   #14  
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hi augy , its a shame you the dealer took the wrong path and tried to rip you off , they are obviously not somone you wonna do business with , i have spent alotta time under mopar over the yrs and have never seen tierod ends that were so loose they were dangerous, i think you would have felt definate handling issues associated with a situation of that nature , but on the whole dont be shy to have your fluids flushed, its really the best way to do a sevice because fluid failure is the number one cause of trand and rack failure , its cheap insurance , rotating your tires is key, but i will tell you i personally ignore the tire pressure recommendation and put the max allowable air pressure in my tires, i have gotten better gas mileage and excellent tire wear , you find the max pressure allowable on the sidewall of your tires , as for having a bad taste for dodge, dont blame them for scumbag service manager , find reputable dealer and take the time to pass on this experience to chrysler corporate , they have no time for loser dealers and will take action .

thanks jim

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Augy123 agrees: Good and accurate information, thanks.
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Old Mar 23, 2008, 03:35 PM   #15  
CaptainRich
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Quote:
Originally Posted by Augy123
Hey thanks for the "timely" responses...just kidding, it's all good info (but I posted the question over a year ago).
That just goes to show, no question "expires" here. Gladly so!! Many can gain from what has been posted here, over a year later. Even longer for other questions.

I'm sorry to hear that dealer had some ideas that didn't fit into industry standards regarding honesty and fairness to their customers.
Personally, I hope that is more rare than it is common. Frankly, I have been in this industry for a very long time, and to hear of this type of atrocity always makes me cringe and reassert that nobody will ever talk about me like I was trying to rip anybody from their hard earned money.
Hopefully, anyone who reads this, now knows that they have a significant group of auto repair consultants to refer to if, and when, something where to happen to their chariot!

Simply ask here for a second opinion.

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Old Mar 25, 2008, 02:50 PM   #16  
Augy123
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Thanks guys, I am all for routine and preventative maintenance. I'm also grateful to have a local mechanic I trust. He's not the least expensive but I know he won't "fix" something that isn't broken and he does good work. It's also great to have this forum to ask questions and to get answers from gentlemen such as yourselves. Thanks again!
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