Call Center Agents for Bank

Dawod · #1 Jun 10, 2004, 11:00 PM

I would like to know what should an bank call center agent should be capable of...

Ver · Dec 30, 2005, 01:17 PM

Well to give the correct answer, you will need to provide more information.

Are you calling them, or are they calling you?

Is it in regards to a debt? Account inquiries? Solicitations?

Dr D · Dec 30, 2005, 03:59 PM

Be able to speak proper English in a pleasant manner.



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