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    Whirlpool Dryer Keeps Shutting Off

    Asked Feb 9, 2006, 10:35 AM — 11 Answers
    My electric Whirlpool dryer is 4 years old, model # GEQ9858JQ0. The dryer shuts off intermittently, running for a minute or more at times. Starts right back up when turned back on. Sometimes it'll shut off 5 times in a row then run for the whole 45 minutes when turned back on again. I thought it might be the Senseon sensor, but I disconnected it and it's still shutting off.

    The dryer beeps when it stops, if that helps. It doesn't beep as if it's the end of the cycle.

    I've checked the lint traps, vents inside and out nothing wrong there. I hope it's something I can fix. Any help would be greatly appreciated.

    I read the comments made about another Whirlpool dryer, not sure if it applies to mine or not.

    Last edited by Feckster; Feb 10, 2006 at 07:13 AM.
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    applguy's Avatar
    applguy Posts: 324, Reputation: 22
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    #2

    Feb 10, 2006, 03:48 PM
    Good thing you asked, because the "Senseon" system is not a normal Whirlpool dryer. It's not that different; the only difference is the control system. Most Whirlpool dryers have timers and internal bias thermostats. Your dryer has an electronic control and a thermistor. When the dryer stops after a few seconds and beeps three times, it means the thermistor or connecting harness is open or shorted. This problem could be fairly inexpensive to repair, or it could be fairly expensive. To be as certain as possible in your diagnosis, you will have to use a volt/ohm meter. Do you have one? I can help you with technical info, if you're up for it. Or, you could just replace the thermistor and hope for the best, because that's the cheap one. If that didn't fix it, you would need a new control board, which is obviously expensive. Take your pick, and I can help you.
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    Feckster's Avatar
    Feckster Posts: 6, Reputation: 1
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    #3

    Feb 13, 2006, 07:50 AM
    Sure, I have an volt/ohm meter, let me know what I need to check. I'm ready to get this thing fixed.

    About the beeping thing... it beeps once every time it stops when it shouldn't, and three times at the end of the cycle.
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    applguy's Avatar
    applguy Posts: 324, Reputation: 22
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    #4

    Feb 13, 2006, 07:33 PM
    Unfortunately, since this is an intermittent problem, it may prove hard to find. When the dryer shuts off unexpectedly, is the timer dial pointing at where you set it, or at an "Off" position, or is it still mid-cycle? Are you usually using the timed cycle, or the Accu-dry cycle? Since the thermistor is an electronic sensor, it cannot be disconnected and expect the dryer to function. Sometimes this can be a logical test, but not for a thermistor. The fact that you get the same result with the thermistor in and out of the circuit leads me to suspect a faulty thermistor. The resistance readings for the thermistor are as follows (temps listed are ambient air temps, so most readings above and below 60-80 degrees won't be testable). Thermistor is located by exhaust outlet, 2 wires should be red and red/white.

    THERMISTOR RESISTANCE
    TEMP. ° F RES. K Ohm TEMP. ° F RES. K Ohm
    50° 19.9 100° 5.7
    60° 15.3 110° 4.7
    70° 11.9 120° 3.7
    80° 9.2 130° 3.1
    90° 7.4 140° 2.5

    Make sure you unplug the dryer before removing any panels - some components are still energized even when the dryer is off.
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    Feckster's Avatar
    Feckster Posts: 6, Reputation: 1
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    #5

    Feb 18, 2006, 08:16 AM
    The thermistor seems to be working OK. It reads 12K ohm at about 70 deg (within a couple of degrees). We put a hair dryer to it and watched the resistance go up and down as we heated/cooled it. The resistance matched temperature as best we could tell. Would it still be worth changing it at $21? If you think it's not the thermistor any idea what the next most logical part would be (I see a control board is $100)?

    To answer previous questions; the timer moves normally, the dryer stops mid-cycle. It doesn't matter what cycle we use or temperature setting (including no heat).
    The thermistor was not what we had disconnected earlier. At www.sears.com/parts, if you look up dryer by model number and reference parts list, it is #23, "pad, sensor".
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    applguy's Avatar
    applguy Posts: 324, Reputation: 22
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    #6

    Feb 19, 2006, 05:03 PM
    No, I wouldn't change the thermistor if it's within tolerance. You know, I think I may have forgot to have you make sure the door switch is okay. I've had several actuators break, and I think it's worth checking. Another possibility is the motor relay dropping out. The tech sheet shows it to be a separate part in the control panel area. It should have two pink/black wires and two blue wires. If you put your 120vac meter leads across the blue wires and wait for the dryer to fail, does your meter show 120 volts or 0 volts? Also, to be clear, when the dryer stops, is the timer pointing at the same place you started it, or an "off" setting, or is it still between the two? I'm trying to ascertain if the dryer is dying prematurely or if it thinks the clothes are dry and stops.
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    Feckster's Avatar
    Feckster Posts: 6, Reputation: 1
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    #7

    Feb 21, 2006, 01:26 PM
    To answer your question; the dryer stops somewhere between where it was originally set and "off" - the timer does move. Since testing the thermistor (and cleaning it before reinstalling it) everything seems to be working fine - it has not failed since (about 6 loads). We'll see how things go; we couldn't get it to finish one load before having multiple fails before the load was dry.
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    dpswind's Avatar
    dpswind Posts: 1, Reputation: 1
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    #8

    Jan 23, 2008, 12:32 PM
    I know this thread is two years old, but my GGQ9858JQ0 gas model Senseon Whirlpool dryer is doing the same thing. I have changed the thermistor, cleaned every exhaust, and am wondering if the timer would be worth replacing. I have not tested per above, and will do that tonight (and report back here). The symptom is that the dryer starts, runs for about 10 minutes, beeps off. The timer in auto mode stops in the middle of the setting, not at the off position. In timer mode, I have observed it the same. The timer appears to finish if you don't catch it when it beeps. This is a frustrating problem because it is intermittent. The dryer can dry fine for several loads, then shut off for several more. Is the timer different from the control board ?

    Thanks for any help you can provide, and sorry to piggy-back on your topic with my own issue.
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    Feckster's Avatar
    Feckster Posts: 6, Reputation: 1
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    #9

    Feb 17, 2008, 10:04 AM
    I was having the same problem as you, dpswind.

    I finally fixed my problem. I ended up replacing the thermistor and the disposable thermal fuse.

    I read on another site that I might as well replace both cause one could have damaged the other. Ever since I replaced them both I never had the problem again. I'm so happy since it was very annoying.

    If you check out partselect.com and check on the bulk head diagram, it's item #7 and #8.

    Hope this helps.
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    biggsie's Avatar
    biggsie Posts: 1,267, Reputation: 125
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    #10

    Feb 17, 2008, 12:47 PM
    Hear are two sites -- Hope you get some help from them

    Appliance Parts from RepairClinic.com - Detailed Appliance Illustration

    Appliance repairs, Appliancehelp, Appliances, repairs to dryers washers dishwashers fridges repairs microwaves ge maytag kenmore frigidaire westinghouse inglis, appliance how to take apart information, purchasing an appliance help, model number help,

    Please rate my answer
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