In sink erator pro17 won't stop spinning after turn on

rock sea · Oct 24, 2009, 03:21 PM

I have the same problem, now I have to check the magntic swith which is located in side the collar.

RADEMS · Sep 25, 2010, 11:02 AM

SOLUTION FOR INSINKERATOR NOT TURNING OFF
Just had the same problem with my Insinkerator 17 not turning off. After spending much time researching this problem and taking to the manufacture, it seemed the cheapest way out was to purchase a new one since mine was 8 years old and out of warranty. NOT SO FAST! I out smarted them all! Here is my SOLUTION: Rewire! From the unit, wire to an on off switch. From the on/off switch wire it to plug into your outlet. Now it's just a flip of a switch located under my sink for the unit to go on (since it is stuck in the on position). Just did it and it works like a charm! Sept. 25, 2010

PeterTG · Dec 18, 2011, 11:43 AM

I had the same problem. The ISE rep told me to buy a new stopper because the my may not work properly with a magnetic switch. If this would not work I needed a new disposer. After thinking about it for 5 seconds it was obvious her advice did not make sense. If the stopper was bad, I would not be able to turn on the disposer, not turning it off. Also, looking at the stopper it was obvious that nothing could go wrong with it.
Here is the misunderstanding. Pro 17 does not have the magnetic switch. It is a mechanical switch.
One of the prongs from the stopper presses the pin located between the plastic guides inside the flange (you can locate it under the wider of the top guides). This pin in turn presses the switch located on the top portion of the disposer (under the shiny cover - look under the sink). When the stopper is turned sideways to turn off the disposer, the pin retracts back into the inside of the flange and releases the switch.
In my case the pin was stuck in the on position and did not retract - it continuously pressed the switch. After shutting off the power, I opened the switch assembly and gently removed the switch. Then I lubricated the pin and pushed it back with my finger, then turned the stopper into on and off positions and pushed the pin back again. After several of these back and forth I reinstalled the switch and the disposer works.
I hope it helps someone else.

kelvinator · Aug 13, 2012, 08:05 AM

Mine wouldn't shut off either. Good advice from Peter TG! Thanks!
This is a super simple repair, once you know the fix for it!
Turn breaker box off to kill power to the sinkerator. Look under the sink for a shiny silver colored plastic box (held on by 1 screw) on side of the sinkerator, up by the drain. Remove the plastic box. You'll see a switch with 2 wires and if you look behind the switch, where it sits against the drain, you'll see a small pin/shaft pushing out against the switch. Mine was brown/orange with rust. Don't bother removing the switch, just clean the pin/shaft using a thin scewdriver and shreds of papertowel soaked with oil. You may have to push the pin in with the thin screwdriver and turn the stopper up in the sink to get it moving in and out smoothly. I finished the repair with a dab of grease on the pin to prevent future problems.
The Sinkerator website says to let it run for 20 minutes and it will shut itself off, then call for service. Thanks for nothing guys! No way was I going to leave that thing running for 20 minutes! The repair is so simple, I had it fixed and tools put away in 15 minutes or less! Wonder what the service call would've cost? Save yourself some time...and some $$$$$$! DIY!!!
Thanks again to Peter TG for pointing me in the right direction!

mpk7 · Aug 18, 2012, 01:16 PM

Thanks so much, this took 10 minutes, so I just saved an afternoon of work and $200 on a new disposal!

DDDDMA · Nov 20, 2012, 02:04 PM

Thanks for this advice. You just saved me a ton of headache and money going into Thanksgiving!

wtg56 · Nov 23, 2012, 10:12 AM

Guys thanks-this did it & agree simple,yes the pin was sticking.As mentioned above,pull off shiney single screw cover- I gently pulled the switch from it's holder then (with of course)power off at fuse box stuck my finger against the sink side pin with my other finger at the switch point side of pin moved it back and forth after cleaning gently with a tooth brush the collected debris or build up.Thanks again for these notes shared,Tim

tetonman · Jan 27, 2013, 10:34 AM

Thanks for the help, but I couldn't remove the switch (although fixed the problem, at least termporarily). I removed the silver cover that has the one screw but in spite of pulling fairly hard could not remove the switch with its two wires. Stopped trying because afraid of breaking it. But just that wiggling must have freed the pin because now it clicks on and off, whether using my finger down the drain or using the stopper or just wiggling the switch a little on the outside of the unit. Cleaned some crud from around the pin on the inside of the unit but could not really see the pin on the outside, because covered by the switch. So shot a little WD-40 there (between switch and case, although not really seeing the pin), and also on the pin on the inside of the unit. Works now but would feel better if I could really get to the pin and clean and lubricate it.

Fixitann · Jan 27, 2013, 01:04 PM

So glad I found this site! I followed the instructions above and WALA!!! It worked! My Insinkerator has been stuck for some time now and I have been turning it on and off with the power cord (not safe!). I kept thinking it was the contact in the sink. But, today, determined to try to fix it before buying a whole new unit, like all the other sites suggested, I found this thread and, sure enough, it was that darn little pin. I, too, was afraid to break things removing the control box with the pin in it.....just hold back all four plastic clips to remove without breaking, and put back with the same care. It gives you better access to truly clean and oil the pin. Thanks for posting this solution!!!!

In sink erator pro17 won't stop spinning after turn on

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