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Kenmore washer stopped with water in it

Asked Mar 2, 2008, 08:45 AM — 5 Answers
Washer stopped at the rinse cycle. Motor clicks to come on and immediately clicks off. This went on all night unbeknownst to me.

What do I do?

5 Answers
WallyHelps's Avatar
WallyHelps Posts: 846, Reputation: 580
Senior Member
 
#2

Mar 2, 2008, 03:54 PM
It sounds as if your pump is clogged. The clicking might be the thermal cutout on the motor protecting it from overheadting.

I'd start by checking the drain pump for an obstruction.

Good Luck,
WallyH
dskonicki (Mar 3, 2008 03:58 PM): Just hoping for help on how to check the pump for blockage and clear it.   Source:
Helpful  (1)
dskonicki's Avatar
dskonicki Posts: 3, Reputation: 1
New Member
 
#3

Mar 3, 2008, 03:55 PM
Quote:
Originally Posted by WallyHelps
It sounds as if your pump is clogged. The clicking might be the thermal cutout on the motor protecting it from overheadting.

I'd start by checking the drain pump for an obstruction.

Good Luck,
WallyH
Thank you for responding. How would I go about checking the drain pump to remove the obstruction?
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WallyHelps's Avatar
WallyHelps Posts: 846, Reputation: 580
Senior Member
 
#4

Mar 4, 2008, 10:38 AM
  1. First, I'd unplug the washer so it won't start up while you have your hands in its innards.
  2. Locate the pump (generally a plastic round thingy) and it should have a small belt that connects it to the motor.
  3. Loosen either the pump mount or the motor mount (one or the other) and slip the belt off the pulley.
  4. Try to turn the pump's pulley using your hand. It may be a little hard to turn if it is full of water, but if it won't turn at all, then it may have something stuck in it.
  5. If you think the pump is jammed, you'll have to take it out. This can get real wet.
  6. Remove as much water from the tub as you can by siphoning or dipping it out.
  7. Get a bucket and get it close to the hose that goes between the tub and the pump
  8. Remove the hose clamp on that hose and aim for the bucket fast!
  9. Once the excitement is over, remove the other hose from the pump.
  10. Remove the pump and see if there is anything obviously stuck inside.
  11. If there is, you can probably use the old pump
  12. Reverse all the steps to re-assemble.

I hope this helps.
WallyH

Is there a specific reason you gave me a negative rating? Your problem description was somewhat general in nature, and I gave you my best guess.
Helpful  (1)
rstone1231's Avatar
rstone1231 Posts: 1, Reputation: 10
Junior Member
 
#5

Oct 24, 2010, 08:04 PM
Comment on WallyHelps's post
Quote:
Originally Posted by WallyHelps View Post
  1. First, I'd unplug the washer so it won't start up while you have your hands in its innards.
  2. Locate the pump (generally a plastic round thingy) and it should have a small belt that connects it to the motor.
  3. Loosen either the pump mount or the motor mount (one or the other) and slip the belt off the pulley.
  4. Try to turn the pump's pulley using your hand. It may be a little hard to turn if it is full of water, but if it won't turn at all, then it may have something stuck in it.
  5. If you think the pump is jammed, you'll have to take it out. This can get real wet.
  6. Remove as much water from the tub as you can by siphoning or dipping it out.
  7. Get a bucket and get it close to the hose that goes between the tub and the pump
  8. Remove the hose clamp on that hose and aim for the bucket fast!
  9. Once the excitement is over, remove the other hose from the pump.
  10. Remove the pump and see if there is anything obviously stuck inside.
  11. If there is, you can probably use the old pump
  12. Reverse all the steps to re-assemble.

I hope this helps.
WallyH

Is there a specific reason you gave me a negative rating? Your problem description was somewhat general in nature, and I gave you my best guess.
Very helpful thank you! Only thing I did different was I drained the machine as much as possible first and I took the pump and flushed it out using the sink faucet for your step 11 and presto / viola! The issue went away!
Helpful
Samueladams's Avatar
Samueladams Posts: 1, Reputation: 1
New Member
 
#6

May 15, 2012, 12:41 PM
I wasked clothes last night and the washer worked fine. This morning i went to wash clothees and it filled OK, but it won't turn on the wash cycle. Help!
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