I am so sorry to hear you are dealing with this as well, Paco.
We went out & purchased a new dishwasher from a totally different store.
The way Sears handles all this-well, let's just say we are DONE dealing with SEARS.

We didn't want to give them a dime more of our money & we gave our faulty unit to a friend of ours who is going to repair it--somehow, w/o the help of Sears.
BEST WISHES TO YOU!!!!
