Originally Posted by Brittgee
My Kenmore Elite Catalyst washer Model #11020096992 is now five years old. I have had nothing but problems with this supposed "top of the line" product. We probably could have purchased another washer or two by now. The most recent problem is that it won't drain during the rinse and spin cycle. I have to turn the washer off and let it cool down for about a half hour, then run the rinse and spin cycle. There is also a burning smell. Any help or ideas would be appreciated.
I just got through fixing mine.
Mine is a Kenmore Elite with the mechanical timer.
I also had the burning smell.
The burning smell was from fried electrical switch contacts in the mechanical timer.
Here is my theory on the failure.
The brake for the spin cycle is too strong and gets stuck.
The motor stalls at spin startup and fries several contacts in the timer.
The charred contacts no longer work.
HOW I FIXED IT (for me)
1. I fixed the timer:
I took the timer apart and scraped clean the charred contacts
(very difficult, not recommended).
I recommend buying a new timer instead, about $100.
2. Then I weakened the brake so it would not stick:
I pulled the agitator, then the gearbox/motor.
Attached to the bottom side of the tank is the brake.
It's a drum brake, similar to a car brake.
I shortened the brake spring about 1/4".
3. I put everything back together (at least 5 times).
The spin takes a few extra seconds to stop but it works (so far).
Warning, this modification may make a dangerous machine.
Use this information at your own risk.