Hi--have an older KitchenAid washing machine (no instruction manual) and am wondering how to remove the top of the softener dispenser so I can clean it. The softener is added through a hole at the top of the agitator. I had another washer which worked the same way and you could just lift the top portion of the agitator off. The top portion of the KitchenAid will turn as if I'm unscrewing it but does not come off, neither will it pull off. Need to clean the unit as the softener has gunked up the holes on the agitator shaft and the softener is not dispensing properly.
Thanks, Sandi