I have a GE side-by-side refridgerator with a ice maker and water dispenser. In the last 3-4 months the water dispenser shuts off intermittently, but comes back to life on its own. I have changed the water filter as well as cleaned the water line, but haven't been able to identify the problem. The ice maker works fine.
Any thoughts?
Thanks

ballengerb1

Did any of you folks notice that this post is 2 years old?? I think many people through their own question into someone elses post and then it just keeps rolloing along. A good rule of thumb is to never add your post to another person's post. Always ask you own question as a new post.

dhebert

What are you talking about ballenger? Everyone is talking about the same thing except you. It doesn't matter how long ago the original post was. Only the most recent.

ballengerb1

I am pointing out that this is not a blog or bulletin board. A poster asked a question 2 years ago and it was answered. Somehow a new person jumped on a year or two later and started with more questions and answers. My rule of thumb " to never add your post to another person's post. Always ask you own question as a new post." is actually how the desk owners instruct us to use the site. They have several rules but many people are unaware of them so I was throwing in a friendly reminder or correction. I see you are new to AMHD so maybe you were not aware of how the site operates.

dhebert

Oh. My bad. I thought it WAS a blog. We sure abused it as one. However, I did appreciate getting all of those responses in one stream.

Since it isn't a blog, the webmaster should probably cut off additional entries after x amount of time has expired.

mabbott

I have had the same problem with my water line freezing. I hired a guy to come out and thaw out the line and he used a steamer and shot hot air up the line. That worked great and he said if it ever happens again, to just do the same thing. what he did not tell me was that if you are not careful, the hot air can blow a hole in the side of the water line and now that is what has happened. does anyone know how to remove the panel behind the door so that I can replace the whole line? I love the weedeater idea, great job and I will definetatly use that idea when I get the line fixed....

geezerboy

GE has a repair for this for under $200.00 that will thaw out the frozen area and completely correct the problem. Part number is WR49x10173. You can save by installing the part yourself, but you get a 5 year part warranty if GE does it. Call 1-800 GE CARES or go geappliances.com.

MacGyver

I have a GE Model# GSS25JFPE WW side by side with the same problem. Every 2 hours without fail the delivery tube freezes up about 2 to 3 inches in from the end. Mine also is about 4 years old, and just started this freezing business. Why after four or so years does this seem to be chronic problem with so many freezers? My guess is that moisture has migrated down the filler tube and soaked the insulation rendering it useless. If injected foam was used that would not be the case, but I think that there is some fiberglass insulation used behind the ice dispenser. After seeing the black mold that had formed on the ice door and had been dripping on the delivery tube I am convinced that it is a moisture problem. I totally disassembled the dispenser so it could be cleaned and thawed out the tube. Put it back together and two hours later it froze. I tried the string trimmer tick, real good idea, but had to use plier to pull the string out. So I had to come up with a idea that my wife could handle or I was going to eat the pliers. I certainly was not going to fork $500.00 plus for a new door. I took some 1/8" foil duct insulation (looks like bubble wrap sandwiched between 2 pieces of foil) and some white duct tape, and taped it on the inside of the freezer door right where the ice dispenser is located.

1. Thaw pipe with blow dryer. Be careful not to get the blow dryer to close or the ABS plastic will distort. Put your hand on the dispenser handle every once in awhile to make sure its not getting to HOT!!

2.Open the freezer door and warm the door area where the ice dispenser is and make sure all of the moisture is gone or tape won't stick.

3. Start at the top of where the ice shoot is about 1/2" down. Cut a piece to cover the ice shoot. Don't wrap the insulation around the sides or the door won't close. You will have to cut the piece down the middle and pull the pieces together to get it to conform to the shape. Tape the center together.

4. Cover the flat area with another piece. Make sure both of these area are covered and that the insulation is as tight as possible. Don't be cheap with the tape

IT AIN'T PRETTY BUT IT SEEMS TO WORK. Its now been five days and still has not froze again. Like I said it was freezing every 2 hours. Freezer and frig are at same setting when this started #5. With this posting I probably put the kiss of death on it.

Good Luck!! Hope this helps

geezerboy

The part mentioned will also eliminate mildew build up. Again, the part # is WR49X10173 and it WILL STOP the frozen water line issue completely. Call 1-800-GE CARES or go to www.geappliances.com.

MacGyver

I checked GE Appliances Home, kitchen appliances, refrigerator, water filter, dishwasher, freezer, top rated the other day. Came up with 0 results for WR49X10173Do you know what this part is? Unless its some sort of a fan I don't see how it will eliminate moisture on the ice door. The added insulation appears to have stopped the condensation for now. The main problem, line freeze is fixed. The real test for moisture will be when the weather gets warm. The best part? $15.00 BUCKS!!

geezerboy

I work in the appliance industry. The part is a small heater. It completely fixes the issue. Why ask any more? You've been given the FIX. Buy the part. Order that part number. If not from GE then !st Source Parts or Repair Clinic. When given the answer, why ask more?